Mangone Law Firm, LLC Is Hiring A Bilingual Office Operations Manager

Join Our Passionate Team as an Office Operations Manager! 🚀

Are you motivated, goal-oriented, and eager to make a meaningful difference while excelling in sales and professional growth? If you answered YES!!!, then this opportunity is perfect for you!

About Us

Mangone Law Firm, LLC is a dedicated immigration law firm based in New Jersey, serving clients nationwide since 2012. We are passionate about helping new Americans obtain legal status and pride ourselves on delivering exceptional customer service. Our team is driven by a strong corporate culture, clear core values, and a bright outlook for the future.

🌟 We're an Inc. 5000 Honoree! 🌟

Being recognized on the 2025 Inc. 5000 list highlights our resilience, innovation, and commitment to outstanding results—even during challenging times. By joining Mangone Law Firm, you become part of a thriving, forward-thinking team dedicated to growth, excellence, and making a real impact every day.

We’re Hiring: Office Operations Manager

We are seeking an enthusiastic and talented Office Operations Manager to oversee our daily office functions, ensuring smooth operations and a superb client experience. This role involves managing protocols, coordinating our office team, supporting leadership, and fostering a professional and welcoming environment.

Location: 440 Speedwell Ave, Morris Plains, NJ

Requirements

Required:

• 🗣️ Bilingual (Spanish-English) — fluent in verbal and written communication
• 🗓️ Availability to work on Saturdays when necessary
• 🎓 Bachelor's degree in Business Administration, Management, or related field (preferred)
• 📋 Proven experience in office management or similar roles
• 🔑 Excellent organizational, leadership, and communication skills
• 🔍 Strong attention to detail and problem-solving abilities
• 🙌 Experience managing teams and client-facing responsibilities
• 💻 Proficiency with Google Workspace, Microsoft Office, Slack, Monday.com, and case management systems (e.g., CampLegal)
• 🤝 Commitment to exceptional client service and supporting immigrant communities

Preferred:

• 🌎 Knowledge of immigration processes, acronyms, and application requirements
• ⚡ Ability to multitask and adapt quickly to changing priorities
• 😊 Positive, proactive attitude with a "can-do" spirit

Key Responsibilities

Office Management & Operations

• 📦 Oversee daily logistics, including package handling, opening/closing, and maintenance
• 🧹 Maintain an organized, clean, and welcoming workspace for clients and staff
• 🛠️ Manage office inventory, supplies, and vendor relationships (IT, cleaning, landscaping)
• 🔄 Conduct process audits and implement improvements for efficiency
• 📝 Support upper management with administrative office tasks

Client Experience & Communication

• 👋 Be the first point of contact for clients, ensuring a professional and friendly welcome
• 🔔 Provide accurate updates and connect clients with the appropriate departments
• 🌟 Deliver outstanding service in person and over the phone, ensuring clients feel valued and supported

Team Coordination & Leadership

• 🙋 Supervise in-office staff and coordinate schedules
• 📑 Support paralegals and attorneys in daily operations
• 🎓 Train new hires and uphold firm protocols and core values
• 📊 Monitor staff performance and KPIs, addressing concerns professionally
• 🤝 Foster teamwork and cultivate a positive workplace culture

Benefits & Perks

Why Join Us?

• 💰 Competitive Salary: $70,000 to $80,000 annually
• 🏡 Hybrid Work Model: Flexibly work remotely and in-office
• 🌟 Purpose-Driven Culture: Be part of a supportive team committed to making a difference
• 📈 Ongoing Development: Continuous training and career growth opportunities
• 💼 Comprehensive Benefits: Health, dental, and life insurance
• 💸 Financial Security: 401(k) with employer matching, profit sharing, pension plan
• 🎉 Paid Leave: Vacation, holidays, and sick leave
• 🎓 Education Support: Tuition reimbursement and bar renewal coverage
• 🤝 Meaningful Work: Help families stay together and find safety

Ready to Make a Difference?

If you're prepared to use your skills to create real impact and build a rewarding career, we want to hear from you!

Apply now and join us in building a future where every client has a fighting chance. ✨