Mangone Law Firm, LLC Is Hiring A Bilingual Office Operations Manager

Join Our Dynamic Team as an Office Operations Manager! 🚀

Are you a highly motivated individual eager to excel in sales while making a meaningful impact by changing lives? If excellence, growth, and continuous improvement are your daily goals, then this opportunity is perfect for you!

About Mangone Law Firm, LLC

Based in New Jersey, Mangone Law Firm has been dedicated since 2012 to helping new Americans secure legal status in the U.S. We proudly serve clients nationwide, emphasizing exceptional customer service, understanding our clients' challenges, and caring deeply about their outcomes. Guided by a strong corporate culture and core values, we are poised for a bright future and are seeking talented professionals eager to grow and thrive.

🌟 We're an Inc. 5000 Honoree! 🌟

Our inclusion on the 2025 Inc. 5000 list highlights our resilience, innovation, and dedication to delivering outstanding results—recognition of our team's hard work in even the most challenging times.

The Role

As an Office Operations Manager, you will be vital in ensuring our office runs smoothly, providing an exceptional client experience, and supporting our team. Your leadership will foster a professional, positive, and service-oriented environment.

📍 Location: 440 Speedwell Ave, Morris Plains, NJ

Requirements

Needed Skills & Qualifications

• 🌐 Bilingual (Spanish-English) — fluent in verbal and written communication
• 🗓️ Availability to work on Saturdays when necessary
• 🎓 Bachelor's degree in Business Administration, Management, or related field (preferred)
• 💼 Proven experience in office management or similar roles
• 📝 Excellent organizational, leadership, and communication skills
• 🔍 Strong attention to detail and problem-solving skills
• 🤝 Experience managing teams and client-facing responsibilities
• 💻 Proficiency with Google Workspace, Microsoft Office, Slack, Monday.com, and case management systems (e.g., CampLegal)
• ❤️ Commitment to exceptional service and supporting immigrant communities

Preferred Qualifications

• 🛂 Knowledge of immigration processes, terminology, and application requirements
• ⚡ Ability to multitask and adapt quickly to changing priorities
• 😊 Positive, proactive attitude with a "can-do" approach

Key Responsibilities

Office Management & Operations

• 📦 Oversee daily office logistics—packing, opening/closing procedures, maintenance
• 🧹 Maintain an organized, clean, welcoming workspace for clients and staff
• 🛠️ Manage office supplies, inventory, and vendor relationships (IT, cleaning, landscaping)
• 🔍 Conduct process audits and implement improvements for efficiency
• 📋 Support leadership with administrative tasks related to office operations

Client Experience & Communication

• 🤝 Act as the first point of contact, providing a professional and friendly experience
• 🔄 Provide accurate updates and coordinate with relevant departments
• 🌟 Deliver outstanding customer service both in person and over the phone

Team Coordination & Leadership

• 🧑‍💼 Supervise office staff and coordinate schedules
• 📑 Support paralegals and attorneys with daily operations and packet processing
• 🎓 Train new hires, ensuring adherence to firm protocols and core values
• 📈 Monitor staff performance and KPIs, addressing concerns professionally
• 🤝 Promote teamwork and a respectful, positive workplace culture

Why Join Us? 🚀

• Competitive Salary: $70,000 – $80,000 annually
• Hybrid Work Model: Flexibility to work remotely and in-office
• Purpose-Driven Culture: Be part of a team committed to making a difference
• Ongoing Development: Access to continuous training and growth opportunities
• Comprehensive Benefits: Health, dental, and life insurance plans
• Financial Security: 401(k) with employer matching, profit sharing, pension plan
• Paid Leave: Generous vacation, holidays, and sick leave
• Education Support: Tuition reimbursement and bar renewal coverage
• Meaningful Work: Help families stay together and find safety

Make a Difference — Apply Today! 🎉

If you're ready to leverage your legal and management skills to create real impact and build a purposeful career, we want to hear from you! Join us in building a future where every client has a fighting chance.

Apply now and become part of a team dedicated to excellence, growth, and making a difference every day!