Mangone Law Firm, LLC Is Hiring A Bilingual Office Operations Manager

Join Our Cause: Make a Difference While Excelling in Your Career! 🌟

Are you a highly motivated individual eager to boost sales and change lives along the way? If excellence, professional growth, and continuous improvement fuel your passion, then read on — this opportunity is for you!

About Us

Mangone Law Firm, LLC is a dedicated New Jersey-based immigration law firm, serving clients nationwide since 2012. We pride ourselves on providing outstanding customer service, understanding our clients' challenges deeply, and caring sincerely about their outcomes. Our vibrant corporate culture is grounded in core values that promote growth, innovation, and professionalism.

🌟 We’re proud to be an Inc. 5000 Honoree! 🌟

This recognition on the 2025 Inc. 5000 list highlights our resilience, innovative spirit, and commitment to delivering exceptional results even during challenging times.

Joining Mangone Law Firm means becoming part of a dynamic team dedicated to growth, excellence, and everyday impact. If you're driven, proactive, and eager to work with a nationally acclaimed firm, we invite you to build your career with us! 🚀

Position: Office Operations Manager

We are seeking an enthusiastic and talented Office Operations Manager to ensure our daily office functions run smoothly while providing an outstanding client experience. This vital role involves overseeing office protocols, coordinating with the team, managing logistics, supporting leadership, and fostering a professional, positive, and service-oriented environment.

Our office is located at: 440 Speedwell Ave, Morris Plains, NJ.

Requirements

Required:

• Bilingual (Spanish-English): Fluent verbal and written communication skills
• Availability: Willingness to work Saturdays when necessary
• Education: Bachelor's degree in Business Administration, Management, or related field (preferred)
• Experience: Proven office management or similar role
• Skills: Excellent organizational, leadership, and communication abilities
• Attention to Detail: Strong problem-solving skills
• Team Management: Experience supervising teams and handling client-facing responsibilities
• Technological Proficiency: Google Workspace, Microsoft Office, Slack, Monday.com, and case management systems (e.g., CampLegal)
• Service Orientation: Commitment to exceptional client service and supporting immigrant communities

Preferred:

• Knowledge of immigration processes, acronyms, and application requirements
• Ability to multitask and adapt quickly to changing priorities
• Positive, proactive attitude with a "can-do" mindset

Key Responsibilities

Office Management & Operations

• Oversee daily logistics—packaging, opening/closing routines, and maintenance
• Maintain an organized, clean, and welcoming workspace for clients and staff
• Manage office inventory, supplies, and vendor relationships (IT, cleaning, landscaping, etc.)
• Conduct process audits and implement improvements to boost efficiency
• Support upper management with administrative office tasks

Client Experience & Communication

• Serve as the first point of contact, ensuring a professional and friendly experience
• Provide clients with accurate updates and direct them to the appropriate departments
• Deliver outstanding customer service both in person and over the phone

Team Coordination & Leadership

• Supervise in-office staff and coordinate schedules
• Support paralegals and attorneys in daily operations, ensuring efficient packet processing
• Train new hires and ensure adherence to firm protocols and values
• Monitor staff performance, addressing concerns with empathy and professionalism
• Foster a positive, respectful, and collaborative workplace culture

Benefits of Joining Us 🎉

• Competitive Salary: $70,000 – $80,000 annually
• Hybrid Work Model: Flexibility to work remotely and on-site
• Purpose-Driven Culture: Join a team dedicated to making a difference
• Professional Development: Access ongoing training and growth opportunities
• Comprehensive Benefits: Health, dental, and life insurance plans
• Financial Security: 401(k) with employer matching, profit sharing, pension
• Paid Leave: Time off, holidays, and sick leave
• Education Support: Tuition reimbursement and bar renewal coverage
• Meaningful Work: Help families stay together and find safety

Ready to Use Your Skills for Impact? 🌎

This is a unique opportunity to channel your legal and managerial skills into creating real change. Build a career rooted in purpose, challenge, and meaningful service.

Apply now and help us craft a future where every client gets a fighting chance!