Georgia Highlands Medical Services Is Hiring A Bilingual Office Manager

Join Our Team as an Office Manager at GHMS Community Health Center

Take charge of the daily operations and management of our community health facilities, ensuring seamless patient experience and efficient healthcare delivery. If you have experience in medical office management and are committed to providing excellent service, we want to hear from you! 🚑✨

Job Purpose

The Office Manager is responsible for the day-to-day administration and management of GHMS's Community Health Center Facilities. Key duties include overseeing front office functions, patient intake and check-out, monitoring patient flow, and facilities management. Support organizational operations by leading a cohesive workforce, enabling clinical providers to deliver care in an orderly and cost-effective manner. The Office Manager also serves on the organization's Leadership Team. 🏥💼

Major Duties and Responsibilities

• Administrative & Financial Oversight: Manage all front office operations, including financial matters at the assigned community health center.
• Operations Management: Oversee daily activities impacting Accounts Receivable (A/R) & Collections and monitor patient accounts to resolve high balances.
• Patient Financial Counseling & Customer Service: Conduct financial counseling, address patient concerns, and ensure exceptional service quality.
• Cash Handling & Reconciliation: Ensure accurate daily cash receipts, reconciliation, and timely deposits.
• Patient Scheduling & Provider Coverage: Monitor patient flow and manage provider schedules at the facility.
• Front Office & Personnel Management: Oversee check-out, patient appointment scheduling, and personnel staffing; serve as backup when required.
• Facilities & Equipment Maintenance: Handle physical plant issues, maintain equipment, and serve as Site Safety Officer.
• Medication & Vaccine Management: Oversee Patient Assistance Program, manage drug sample inventory, monitor storage temperatures, and report vaccine inventories at satellite sites.
• Supply Chain & Logistics: Acquire necessary supplies & equipment for clinical and administrative support.
• Communication & Coordination: Sort and distribute mail, coordinate team activities, vendor lunches, and meetings across sites.
• Policy & Compliance: Follow organizational policies, HIPAA, and ethical standards to safeguard information and ensure smooth information flow.
• Teamwork & Attendance: Practice respectful teamwork, maintain good attendance & punctuality, and request time off following policies.
• Additional Duties: Perform any other tasks to promote optimal healthcare services for GHMS patients.

Job Details

• Type: Full-time

Benefits

• 💼 401(k) & 401(k) matching
• 🦷 Dental insurance
• 💰 Employee discount
• 🩺 Health insurance & Health savings account
• 💖 Life insurance
• ⏳ Paid time off
• 👁️ Vision insurance

Work Schedule

• Day shift & Evening shift
• Monday to Friday
• Weekends as needed

Prerequisite Experience & Skills

• Medical Office Management: 5 years required
• Languages: Spanish proficiency required

Shift & Commute Requirements

• Shift Availability: Night Shift (Preferred), Day Shift (Required)
• Work Location: In person in Canton, GA 30040
• Relocation: Must relocate to Canton, GA 30040 before starting