Asian Health Services Is Hiring A Bilingual Medical Assistant

Join Asian Health Services as a Health Coach – Making a Difference in Community Health 🌟

Asian Health Services, established in 1974, has been dedicated to providing comprehensive medical, dental, and behavioral health services to over 50,000 patients. Our holistic approach emphasizes "whole patient health," extending beyond clinical walls to invest in the overall well-being of our community. We address factors such as income, housing, and environmental challenges, focusing on food security, youth leadership, culturally competent care, and initiatives for safer streets and vibrant neighborhoods.

Location:

Chenming & Margaret Hu Medical Center (HMC)

Job Summary

The Health Coach is a Medical Assistant who works under supervision from the Clinic Site RN Manager or Clinic Units Manager. As part of our chronic care management team, the Health Coach collaborates with patients and their healthcare providers to optimize care delivery. This role involves providing medical assistance, interpretation, coordinating patient care, and performing clerical tasks.

Essential Job Functions

Clinic Responsibilities

• Deliver high-quality Medical Assistant care adhering to clinic policies and promoting culturally competent services in line with the agency’s Guide to Service Excellence and Corporate Compliance Plan.
• Safeguard patient privacy rights and assist in resolving patient complaints.
• Participate in a year-long intensive training program to develop core competencies necessary for a Health Coach II position, performing all related duties under supervision initially, with the goal of working independently by the end of training.
• Take and record vital signs, recognize abnormalities, and report findings to nurses and providers.
• Interview patients to gather medical history using the SOAP format in preparation for visits.
• Obtain basic health information, relevant documents, and records.
• Participate in team huddles to prepare for patient visits and manage standing orders.
• Conduct basic in-clinic lab tests, process specimens, and perform tests such as ECG, spirometry, audiometry, and Snellen vision tests.
• Perform nursing procedures including immunizations, tuberculin skin tests, phlebotomy, and dressing changes.
• Complete forms for ancillary services or referrals as directed by physicians.
• Optimize patient flow and perform sterilization, infection control, and cleaning of clinic areas and equipment.
• Maintain clinic supplies and ensure examination rooms and nursing areas are well-stocked.
• Handle interpretation duties and make simple referrals as needed.
• Enter data and generate reports from the CDMS system.
• Collaborate with provider staff on patient care elements and execute orders as directed.
• Update electronic health records (EHR), ensuring accurate documentation, records retrieval, staff communication, and data reporting.

Technical & Ethical Responsibilities

• Adhere to policies and procedures, ensuring patient rights to privacy, safety, and confidentiality.
• Attend in-service education to enhance technical skills and knowledge.

Leadership & Teamwork

• Participate in staff meetings and subcommittees, provide input, and contribute to organizational goals.
• Identify and collaborate on solutions to work area problems.
• Demonstrate effective communication skills with patients.
• Assist in orientation and training of volunteers and new team members.

Minimum Qualifications

• Proven experience as a clinical Medical Assistant with proficiency in providing culturally compassionate care.
• At least one year of clinical experience in a healthcare setting.
• Bilingual/bicultural in an Asian language required (Cantonese and/or Mandarin).

Preferred Qualifications

• Commitment to serving the Asian community and familiarity with community health clinics.
• CPR certification required.
• Medical Assistant certification preferred.

Compensation & Benefits 💼

Pay Range:

$31.37 - $32.67 per hour

Our Benefits Support Your Well-Being:

• Health & Wellness: 100% employer-paid Medical, Dental & Vision coverage, Acupuncture & Chiropractic coverage
• Time Off: 12 vacation days, 12 sick days, 12 paid holidays + 3 floating holidays (flexible days)
• Financial & Retirement: 403(b) plan with 3% employer contribution + up to 2% match, FSA, Dependent Care Assistance
• Additional Support: Commuter benefits, Long-term Disability Insurance

Additional Notes

We are currently not engaging with staffing agencies. Interested applicants should apply directly. Our recruitment process may utilize AI tools for resume review and analysis, but final hiring decisions are made by human staff. For more information on data privacy, please contact us.