Brian Downes - State Farm Agency Is Hiring A Bilingual Licensed Insurance Customer Service

Join our dynamic team at Brian Downes - State Farm Agent in Flushing, NY! We are seeking a talented Bilingual (Korean/English) Licensed Insurance Customer Service Representative to provide exceptional service and support to our clients. Insurance experience is preferred but not mandatory. This is a fantastic opportunity for motivated professionals looking for growth and rewarding career prospects. 🚀

Position: Bilingual (Korean/English) Licensed Insurance Customer Service Representative

Location: Flushing, NY

We are looking for an energetic, licensed individual passionate about helping our business grow through value-based conversations and delivering a remarkable customer experience. If you thrive in a fast-paced environment and are a self-starter, this role offers excellent income potential and career advancement opportunities.

Responsibilities include but are not limited to:

• Establish customer relationships and follow up as needed 🤝
• Provide prompt, accurate, and friendly customer service 🕒😊
• Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Educate customers about insurance options using a needs-based review process 📝
• Maintain a strong work ethic and a daily commitment to success 💪

Benefits & Compensation

• Salary plus bonus (based on experience) 💰
• 401(k) participation with up to a 6% employer match (eligible after 12 months) 📈
• Paid time off, including vacation and personal/sick days 🏖️🤒
• Growth potential and opportunities for advancement within our office 🚀

Requirements

• Fluent in Korean and English 🗣️🇰🇷🇺🇸
• Property & Casualty license 📝
• Life and Health license (preferred) ❤️
• Excellent interpersonal and communication skills (written, verbal, listening) 🗨️
• People-oriented and organized 📋
• Self-motivated and detail-oriented 🔍
• Proactive problem-solving abilities 🧩
• Dedicated to customer service 👩‍💼👨‍💼
• Ability to learn computer functions 💻
• Pride in completing work accurately and on time ✅
• Team player capable of multitasking 🤝✨
• Ability to provide timely activity reports 📊
• Commitment to staying current with product changes, licensing, and continuing education 🎓

Next Steps

If you're motivated to succeed and believe you'd be a great fit for this role, please complete our application. We will follow up to discuss the next steps in the interview process. 😊

Important Notes

This position is with a State Farm independent contractor agent and not directly with State Farm Insurance Companies. Employees must meet licensing requirements and complete relevant training programs. Please note, State Farm agents are independent contractors who employ their own staff, and their employees are not employees of State Farm. 🔑