Triup, Inc. Is Hiring A Bilingual Japanese Account Manager

Our client, a well-established insurance brokerage, is looking for a Bilingual Insurance Account Manager to support Japanese corporate clients with Property & Casualty (P&C) programs. This is a fantastic opportunity for experienced insurance professionals fluent in Japanese and English to operate in a dynamic, bilingual environment. 🌟

Job Description

This role is ideal for a seasoned insurance expert capable of independently managing corporate client relationships through a consultative approach. You will serve as a trusted advisor, overseeing renewals, offering strategic recommendations, and coordinating with internal teams to ensure exceptional service and compliance.

Responsibilities

🔑 Client Account Management

• Manage and retain assigned P&C client accounts
• Lead renewal processes, including coverage reviews, negotiations, and adjustments
• Serve as the primary contact for corporate clients
• Provide strategic insurance advice tailored to client needs
• Coordinate with underwriting, operations, and finance teams for seamless service

💼 Consultative Advisory

• Advise clients on Commercial Insurance lines such as Property, General Liability, Workers’ Compensation, Auto, and Specialty Lines
• Ensure documentation accuracy and regulatory compliance
• Identify opportunities for improved coverage, cost savings, and risk management

🤝 Client Relationship & Operations

• Maintain strong, long-term client relationships with professionalism and discretion
• Manage multiple accounts and prioritize tasks effectively in a fast-paced setting
• Support issue resolution and ongoing service needs
• Communicate timely and accurately with all stakeholders

Qualifications

• Fluent in Japanese with a solid understanding of Japanese business culture
• Business-level English (speaking, reading, writing, listening)
• 5+ years of experience in insurance account management, preferably within P&C
• Previous experience at an insurance brokerage is highly preferred
• Strong knowledge of corporate insurance programs
• Excellent communication, organizational, and client management skills
• Ability to work independently and as part of a team
• U.S. work authorization is required

Compensation & Benefits 💰

• Salary: $70,000 – $72,000 (commensurate with experience)
• Full-time, permanent position
• Schedule: Monday – Friday, standard business hours
• Location: Cypress, CA (Hybrid: in-office and remote)

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off (PTO)
• Flexible work arrangements
• Professional development opportunities

Work Environment 🏢

• Hybrid setup with in-office collaboration (2 days/week)
• Professional, client-focused brokerage setting
• Strong emphasis on teamwork, autonomy, and consultative service