Ironwood Insights Group, LLC Is Hiring A Bilingual

Join Our Team as a Bilingual Customer Service Representative! 🌟

We are seeking a dedicated bilingual individual fluent in both Farsi and English to provide exceptional customer interactions in a healthcare-related setting.

Responsibilities

• Engage with customers following healthcare experiences via telephone.
• Maintain professionalism and politeness at all times.
• Adhere to specific scripts for each call to ensure consistency and quality.

Salary & Benefits 💰😊

• Competitive pay based on quality and performance
• Enjoy a fun and friendly work environment
• Opportunity for growth within the company
• Flexible work schedule to suit your needs

Job & Skill Requirements

• Minimum age: 18 years
• Proficient in reading and writing English and Ilocano
• Typing speed of at least 25 words per minute
• Ability to follow instructions meticulously and focus on details
• Clear voice with excellent enunciation
• Self-motivated with a positive attitude
• Honest, responsible, and dependable

Working Hours & Schedule

• Monday to Friday: 12 PM - 10 PM
• Saturday: 10 AM - 6 PM
• Sunday: 11 AM - 7 PM

Application Process

Please apply online at www.ironwoodinsights.com/application

Work From Home (WFH) Requirements 🖥️🌐

• Computer with Windows operating system
• High-speed internet connection
• Private work area with no background noise

Position Details

• Type: Part-time
• Hourly Rate: $17 - $20 per hour
• Benefits: Flexible schedule

Schedule & Experience

• Evening shifts, Monday to Friday, with weekend availability
• 1+ year experience in customer support, telemarketing, or computer skills (preferred)
• Language Requirement: Farsi (mandatory)

Work Location

Remote