TransPerfect Is Hiring A Bilingual Interpreter

Join TransPerfect Connect as a Bilingual Interpreter and Make a Difference! 🌍

At TransPerfect, our greatest asset is our people. We value professional bilingual speakers passionate about meaningful work and providing essential communication support across various industries.

About the Role

TransPerfect Connect (TPC) is seeking highly fluent, professional bilingual interpreters (English & Cantonese/Mandarin/Vietnamese/Korean/French/Haitian Creole). If you have experience in a professional call center environment and want to launch your interpreting career, this opportunity offers comprehensive, paid training to become an Over-the-Phone (OPI) and Video Remote Interpreter (VRI).

Support clients in healthcare, legal, financial, and other sectors while making a real-world impact through your language skills.

The Impact You Will Make 💡

Interpreters at TPC facilitate accurate, culturally appropriate communication for limited-English speakers, whether assisting a medical patient or enabling access to vital services. Your bilingualism will directly improve lives by bridging communication gaps with professionalism and sensitivity.

What You Will Do

• Provide interpretation services between English and Cantonese/Mandarin/Vietnamese/Korean/French/Haitian Creole across various industries (medical, legal, customer service, etc.)
• Ensure accuracy, clarity, and neutrality while preserving tone, intent, and emotion
• Maintain confidentiality and impartiality at all times
• Manage call flow professionally, intervening respectfully for clarification when needed
• Demonstrate emotional intelligence during high-pressure or emotionally charged situations
• Utilize active listening, note-taking, and memory retention techniques for longer exchanges
• Adhere strictly to interpretation protocols, avoiding personal opinions or advice
• Participate in ongoing training to continually improve your skills
• Use basic computer tools (MS Office, internal platforms) effectively to manage calls and logs

What We Offer 🎁

• Four weeks of paid training (on-site or remote) covering interpretation techniques, call management, memory retention, and emotional control
• Hands-on role-play simulations and coaching led by certified interpreters
• Ongoing development opportunities, including advanced training
• A meaningful chance to use your language skills to empower others and support critical conversations
• Career growth opportunities in interpreting, QA, training, and leadership roles

Benefits & Compensation 🎉

• Comprehensive benefits package: medical, dental, vision, 401(k), paid time off, company-sponsored life insurance, disability, and flexible spending accounts
• Private health insurance and a supportive, collaborative team environment
• Proactive HR support focused on staff wellbeing and happiness

Required Qualifications ✅

• High school diploma or equivalent; college education preferred
• Fluency in English and Cantonese/Mandarin/Vietnamese/Korean/French/Haitian Creole with B2+ proficiency or higher
• Ability to pass language and interpreting skills assessments
• At least 6 months of call center, customer service, or interpreting experience
• Strong verbal communication, bilingual accuracy, and ethical decision-making skills
• Professionalism to handle fast-paced, emotionally complex situations
• Responsible, with excellent time management and integrity
• Comfortable assertive communication and session control
• Basic computer skills, including typing and MS Office
• Quiet, distraction-free work environment conducive to active listening
• Stable home internet connection (cable, DSL, or fiber; cellular hotspots not permitted)
• Identity Verification: Must provide valid, government-issued photo ID during recruiting and training. Failure to do so results in disqualification.

Preferred Qualifications 🌟

• Certification in medical, legal, or community interpreting (a strong plus)
• Experience with remote work tools and communication platforms

Remote Work Requirements 💻

• Quiet, comfortable work environment free from distractions
• Desktop or laptop computer (Windows or Mac) with at least 16GB RAM
• Reliable broadband internet (minimum 30 Mbps download / 10 Mbps upload)
• Computer no older than 5 years in functioning condition
• No cellular data or hotspots allowed for connectivity