Lensa Is Hiring A Bilingual Director, Global Acceptance

Join Capital One as a Bilingual (Spanish) Director, Global Acceptance - Americas 🌎

Discover an exciting opportunity to lead and expand Capital One's Discover Network Acceptance footprint across the Caribbean and Latin America. This remote-eligible role offers a chance to make a significant impact in the payments industry within a globally recognized financial institution.

About Lensa

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Position: Bilingual (Spanish) Director, Global Acceptance - Americas

Remote-Eligible

Key Responsibilities 🗝️

• Client Relationship Management: Build relationships with senior partners, negotiate agreements, and collaborate with marketing and product teams to enhance partner services and cardholder experiences.
• Market Growth Strategy: Develop and implement strategies to grow Discover Network's market share in merchant acquiring, tailored to local regulations and cultural nuances.
• Data & Performance Optimization: Analyze metrics to identify opportunities for enhancing merchant acceptance levels.
• Industry Representation: Attend industry events and trade shows to promote the brand, foster executive relationships, and generate new business leads.
• Team & Strategic Oversight: Lead strategic activities, support talent development, and ensure business growth and succession planning.
• Business Performance Monitoring: Oversee partner performance and implement mitigating actions as needed.
• Contract Negotiation: Secure favorable agreements with existing and new partners.
• Merchant Acceptance Management: Focus on priority verticals like Airlines, Hotels, Restaurants, Retail, and Travel.
• Partnership Development: Expand acceptance in underserved territories, including card-present and card-not-present transactions, and ATM coverage.
• Product Launch Support: Assist in launching new products and programs regionally.
• Compliance & Monitoring: Ensure activities meet Anti-Money Laundering and other regulatory standards, monitoring market and competitor activity for strategic insights.
• Client Engagement & Travel: Willingness to travel up to 50% of the time for client engagement and relationship building.

Qualifications ✅

Basic Qualifications

• HS Diploma, GED, or equivalent
• Minimum of 9 years' experience in business development, sales, marketing, or relationship management within the payments industry
• Fluent in both Spanish and English

Preferred Qualifications

• Bachelor’s Degree
• Over 10 years' relevant experience in the payments industry
• Experience working with key markets such as Mexico, Ecuador, Peru, Colombia, Venezuela, Central America, and the Caribbean

Additional Details 🌟

Capital One is open to hiring remote employees for this role, but note that sponsorship for employment authorization is not available at this time. The salary range varies by location, with specific figures listed below:

• Remote (anywhere): $187,300 - $213,700
• Chicago, IL: $187,300 - $213,700
• Riverwoods, IL: $187,300 - $213,700

This position is eligible for performance-based incentives, including bonuses and long-term incentives, depending on company plans.

Benefits & Compensation 💼

Capital One offers a competitive and inclusive benefits package supporting total well-being. More details are available on the Capital One Careers benefits page.

The role will remain open to applications for at least five business days. No agencies, please. Capital One is an equal opportunity employer committed to diversity and inclusion. They promote a drug-free workplace and provide accommodations for applicants with disabilities during the hiring process.

Legal & Support Information 📞

• For accommodations, contact: RecruitingAccommodation@capitalone.com or call 1-800-304-9102
• For recruiting questions, contact: Careers@capitalone.com
• Note: Capital One entities vary by location, including Capital One Canada, Europe, and Philippines.
• For support on this posting, contact support@lensa.com