Brian Downes - State Farm Agency Is Hiring A Bilingual Customer Service

Join a dynamic team as a Bilingual (Korean/English) Customer Service Representative with a successful State Farm Agent in Flushing, NY. No insurance experience is required — just your enthusiasm and ability to obtain the necessary licensing! 🚀

Position Overview

Our dedicated agent is looking for a motivated professional eager to grow their career through value-driven client interactions and exceptional customer service. If you thrive in a fast-paced environment and are self-starting, this opportunity offers competitive income and substantial growth potential.

Responsibilities

• Build and maintain customer relationships by follow-up and personalized service.
• Deliver prompt, friendly assistance by responding to inquiries about insurance options, policy details, claims, and billing.
• Educate customers using a needs-based review process about suitable insurance solutions.
• Uphold a strong work ethic with unwavering commitment to daily success.

Benefits & Compensation

• Salary plus bonus (dependent on experience) 💰
• Participation in 401(k) plan with up to a 6% employer match (after 12 months) 🔒
• Paid time off including vacation and personal/sick days 🌴
• Growth opportunities within the office for advancement 🚀

Requirements

• Fluency in Korean and English is essential 🗣️
• Property & Casualty license (must be obtained)
• Life and Health license (must be obtained)
• Excellent interpersonal and communication skills — written, verbal, and listening 📝
• People-oriented with strong organizational skills 📊
• Self-motivated, detail-oriented, and proactive in solving problems 🔍
• Dedicated to delivering exceptional customer service
• Able to learn and navigate computer functions 💻
• Ability to multitask and work effectively within a team 🤝
• Provide timely, thorough activity reports to the agent 📈
• Maintain current knowledge on product updates, licensing, and ongoing education 🎓

Next Steps

If you are driven to succeed and see yourself thriving in this role, please complete our application. We will contact you regarding the next steps in the interview process.

Note: This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents should meet licensing and training requirements. State Farm agents operate as independent contractors who hire their own employees — employees are not employed directly by State Farm.