Agata Bielski - State Farm Agency Is Hiring A Bilingual Customer Service

Join a dynamic team and unlock your potential as a Bilingual (Polish/English) Insurance Customer Service Representative with a successful State Farm Agent. No prior insurance experience needed—training provided! 🚀

About the Role

We are looking for an energetic and motivated professional eager to help our business grow through value-based conversations and delivering a remarkable customer experience. If you thrive in a fast-paced environment and excel at building relationships, this opportunity is perfect for you!

Candidate Criteria

• Fluent in Polish and English with professional speaking skills 🗣️
• Able to commute to our agency located at 123 S Arlington Heights Rd, Arlington Heights, IL 60005 🚗

Key Responsibilities

• Answer phone calls and greet customers with a friendly demeanor 📞🤝
• Establish and follow up on customer relationships as needed
• Provide prompt, accurate, and friendly customer service covering inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about available insurance options
• Maintain a strong work ethic and total commitment to success every day 💼

Benefits & Compensation

• Hourly pay: $22 - $30, based on experience 💰
• Opportunities to earn commissions
• Paid time off (vacation, personal, and sick days)
• BCBS Health Insurance
• Life Insurance
• Retirement Plan
• Valuable work experience
• Growth potential and opportunities for advancement within the office 📈

Qualifications & Requirements

• Bilingual in Polish and English (mandatory) 🗣️
• Property & Casualty license (must obtain)
• Life and Health license (must obtain)
• Excellent interpersonal and communication skills (written, verbal, listening)
• People-oriented with strong organizational skills
• Self-motivated and detail-oriented
• Proactive problem-solving abilities
• Customer service dedication
• Computer proficiency
• Ability to work in a team and multitask effectively
• Provide timely, thorough activity reports to the agent
• Stay current with product changes, licensing, technical developments, and continuing education

Next Steps

If you're motivated to succeed and see yourself in this role, we invite you to submit your resume. We will contact you regarding the next steps in the interview process.

Note: This position is with a State Farm independent contractor—not directly with State Farm Insurance Companies. Employees must meet licensing and training requirements. State Farm agents are independent contractors and are responsible for their own employees. State Farm employees are not employees of State Farm.