Lensa Is Hiring A Bilingual Customer Care Specialist

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Customer Service Representative - Bilingual (Spanish) – Remote

Our client, a National Energy Company, is seeking motivated Bilingual (Spanish-speaking) Customer Service Representatives to join their team remotely. Ideal candidates will have experience in call center environments and are located within MST and CST zones.

Position Details

• Location: Fully remote (MST and CST areas)
• Type: Contract-to-Hire

Job Responsibilities

• Answer and log all customer calls, managing multiple programs and lines with transfer capabilities.
• Promote energy efficiency programs to qualifying customers.
• Address inquiries about products, services, and billing, ensuring high customer satisfaction.
• Develop positive relationships through excellent service.
• Handle complaints and provide solutions, making recommendations as needed.
• Make outbound calls for scheduling, surveys, and program promotion.
• Follow up on unresolved customer issues.
• Perform additional duties as assigned.

Skills & Qualifications

• High School diploma or equivalent
• 1-2 years of customer service experience

Compensation & Benefits

The hourly pay range is $19.00 - $21.00/hr. Eligibility for benefits depends on employment status and may include:

• Medical, dental & vision insurance
• Critical illness, accident, and hospital coverage
• 401(k) retirement plan with pre-tax and Roth options
• Life insurance (voluntary for employees and dependents)
• Short and long-term disability coverage
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off (PTO), vacation, and sick leave

Workplace & Application Details

Workplace: Fully remote

Application deadline: February 18, 2026

About TEKsystems

We are partners in transformation, helping clients activate ideas and solutions for a new world of opportunities. With over 80,000 professionals serving more than 6,000 clients—including 80% of the Fortune 500—we drive change across North America, Europe, and Asia. As a leader in full-stack technology and talent services, TEKsystems is part of Allegis Group.

We are committed to equal employment opportunity, considering all applicants regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or other protected characteristics.

Our Mission

TEKsystems provides business and technology services that accelerate transformation, unlock value, and deliver impactful results globally. Learn more at TEKsystems.com.

Contact

If you have questions about this posting, please contact support@lensa.com.