EMERGE Is Hiring A Bilingual Collector

Join a reputable national law firm specializing in the collection of delinquent government receivables. With over 40 years of experience, they provide tailored collection programs for the public sector and are now seeking a dedicated Collections Specialist in their Houston office to join their team.

About the Position

As a Collections Specialist, you will primarily contact overdue accounts via phone and mail, helping customers explore their options and set up payment arrangements. This role offers the opportunity to engage in many outbound calls daily and assist clients in resolving their balances. A passion for correspondence and a desire to help others is essential for success in this role.

🌟 Rewards

• Hourly Rate: Starting at $16.00/hour
• Benefits: Eligible for benefits and 401(k) plan upon conversion

📝 Requirements

• Prior outbound phone experience required
• Experience in high-volume customer service necessary
• Strong written and verbal communication skills essential
• Bilingual in Spanish preferred

🎯 Responsibilities

• Collect outstanding account balances through phone and email communications
• Make high volumes of outbound calls daily to customers
• Persuade and negotiate with customers to establish payment plans

Our Commitment

We are dedicated to fostering an inclusive workplace as an equal opportunity employer. Emerge strictly prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

In compliance with the Job Application Fairness Act, we pledge a fair and equitable recruitment process, providing necessary accommodations to candidates. We value diversity and warmly welcome individuals from all backgrounds and experiences to apply.