Lensa Is Hiring A Bilingual Case Manager

Join TORKLAW as a Bilingual Case Manager! 🌟

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About the Role

Are you highly organized, a strong communicator, and fluent in both Spanish and English? TORKLAW, a leading personal injury law firm, is seeking a Bilingual Case Manager to support our attorneys and clients. In this role, you'll work closely with clients, insurance adjusters, medical providers, and our legal team to ensure cases proceed smoothly and efficiently. We're looking for someone who can handle multiple tasks with ease, build strong client relationships, and bring compassion and professionalism to every interaction.

Key Responsibilities

Duties

As a Case Manager, you'll be involved in all aspects of pre-litigation personal injury cases—from inception to settlement. Your duties will include, but are not limited to:

• Strategic Management of Client Cases: Uphold the integrity of our organization through meticulous case management.
• File Organization & Maintenance: Develop and maintain an organized repository of case files for easy access.
• Streamlined Communication: Act as the liaison between attorneys, clients, and other entities, ensuring prompt and accurate communication.
• Legal Document Preparation: Assist in drafting, revising, and finalizing legal documents and correspondence with attention to detail.
• Evidence and Record Collection: Lead efforts to gather records and evidentiary materials to support cases.
• Property Damage Claim Resolution: Manage property damage claims, ensuring timely and fair resolutions.
• Liens Negotiation: Negotiate liens strategically to achieve favorable outcomes.
• Deadline Tracking: Maintain a robust system to monitor deadlines and milestones.
• Medical Treatment Coordination: Coordinate medical treatments to support client care.
• Case Progress Oversight: Monitor and guide the progression of cases to ensure smooth milestones.

About TORKLAW

TORKLAW is a dynamic and innovative law firm dedicated to delivering exceptional client experiences and outstanding legal representation. We are proud to have received numerous accolades, including:

• Top 10% of Inc. 5000’s list of America's fastest-growing companies
• Best Law Firm - US News & World Report (every year since 2016)
• Features in CNN, Forbes, The Wall Street Journal, Daily Journal, and The Advocate

Join our supportive, fun-loving team where you can make meaningful contributions, learn, and grow. We embrace core values that include:

• Radical Authenticity – Transparent and genuine with everyone
• Relentless Pursuit of the Win – Focused on achieving results
• Growth Mindset – Continuous learning and development
• Ownership – Taking responsibility for our work
• Results Driven – Prioritizing outcomes over effort
• Respect for Each Other – Supporting with kindness
• Unwavering Integrity – Upholding ethics and honesty

Qualifications & Requirements

• Fluent in English and Spanish (Bilingual required)
• Ideally 3+ years of experience in a similar role or equivalent education
• Proficient with standard productivity software
• Effective team player with excellent interpersonal skills
• Strong organizational and multitasking abilities
• Problem-solving skills and a friendly, approachable demeanor
• Some litigation experience is a plus

Benefits & Perks

Enjoy a competitive salary and an array of benefits, including:

• 12 paid holidays annually 🎉
• 10 days of paid vacation 🏖️
• 6 days of sick leave 🤒
• Medical insurance 🏥
• Optional Dental, Vision, and Life insurance
• 401(k) with 4% fully vested safe-harbor match 💼
• Regular firm events (happy hours, team building, holiday parties) 🍹🎉
• Laptops replaced every 3 years; after that, they become personal devices 💻

Additional Information

This is a multi-state employer. Salary ranges may vary depending on experience, education, and location. All offers are contingent upon various factors. If you have questions, please contact support@lensa.com.