Center for Justice Innovation Is Hiring A Bilingual Case Manager

Join Our Team at the Center for Justice Innovation! 🌟

The Center for Justice Innovation is seeking passionate professionals to advance community justice and equity through dedicated roles, including a Bilingual Case Manager in Midtown Manhattan.

About the Organization 🏢

The Center for Justice Innovation is a community-centered justice organization dedicated to promoting safety, racial justice, and systemic change. Founded in 1996, we collaborate with community members, courts, and those most impacted to build healthier, more equitable communities. Leveraging decades of experience, innovative research, and practitioner expertise, we drive transformative justice solutions nationwide. For more details, visit www.innovatingjustice.org.

Our Core Pillars of Work 🛠️

• Operating Programs: Developing and expanding community-based initiatives like the Red Hook and Midtown Community Justice Centers that test new approaches and promote systemic change.
• Research & Evaluation: Conducting in-depth studies and publishing work on justice system reform, community safety, and policy effectiveness.
• Policy & Expert Assistance: Providing hands-on support to jurisdictions engaging in reform efforts, including data analysis, strategic planning, and hosting site visits.

Support Services & Infrastructure 🤝

Our dedicated support team, comprising about 15% of staff, ensures smooth operations across finance, legal, technology, HR, fundraising, and communications—laying the groundwork for impactful justice work.

Position Opportunity: Bilingual Case Manager at Midtown Community Justice Center 🎯

Established in 1993, the Midtown Community Justice Center was among the nation’s first problem-solving courts, offering alternatives to fines and jail for low-level offenses. Committed to reducing crime and incarceration while increasing community trust, we work closely with neighborhood stakeholders in Midtown Manhattan to connect individuals to vital services and promote community wellness.

Role Overview 💼

The Bilingual Case Manager will be part of the Intake team, reporting to the Coordinator of Court Operations. This role involves managing new referrals, conducting intakes and screenings, re-engaging past participants, providing direct case management, and maintaining court relationships—ultimately supporting the rehabilitation and community reintegration of participants.

Key Responsibilities 🔑

• Conduct comprehensive needs assessments for referred clients.
• Schedule and facilitate access to mandated social services and community engagement activities.
• Manage a caseload of participants, supporting their completion of court mandates and coordinating care with external providers.
• Make referrals to services such as mental health, substance use treatment, housing, employment, and benefits.
• Maintain and update referral resources and client data in our electronic case management system.
• Send written updates on participants’ progress to court stakeholders, including judges and attorneys.
• Engage in crisis intervention and de-escalation as needed.
• Greet guests, handle administrative duties, and support court operations.
• Build strong relationships with prosecutors, defense attorneys, and program staff.
• Participate in staff meetings, training, and community events, including occasional evening and weekend commitments.

Qualifications & Skills 🎓

• Bachelor’s degree or 3-4 years of social service experience.
• Fluency in English and Spanish—both written and verbal—is required.
• Experience in criminal justice settings preferred.
• Knowledge of harm reduction, mental health, trauma-informed practices, and co-occurring disorders.
• Strong organizational, communication, and interpersonal skills.
• Experience working with diverse populations and in culturally responsive ways.
• Familiarity with community resources across New York City.

Position Details 🕒

• Type: Full-time (Monday - Friday, 9:00 am - 5:00 pm)
• Location: Midtown Manhattan
• Salary: $52,000 - $65,400, based on experience

Benefits & Commitment 🌟

• Comprehensive health insurance, dental, vision, disability, and life insurance
• Flexible spending accounts, including commuter FSA
• Access to mental health services like Talkspace and Ginger
• Generous 403(b) retirement plan with employer contributions

Our Commitment to Diversity & Inclusion 🌍

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive, diverse workplace. We encourage applications from women, people of color, LGBTQ+ individuals, and those with lived experience with the criminal justice system. We do not sponsor visas; all applicants must be authorized to work in the U.S. and provide truthful information throughout the process.

Application Process & Contact ⚠️

Shortlisted candidates will be contacted. Please do not inquire via phone or email unless specified. Verification of identity and employment eligibility is required upon hire, in compliance with federal law.

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