Fresha Is Hiring A Bilingual Business Development Manager (Miami)

Fresha is the leading marketplace platform for beauty & wellness, trusted by millions globally, offering innovative solutions for consumers and businesses alike. Join a dynamic company that's revolutionizing the industry with its comprehensive platform and expansive ecosystem.

About Fresha

Fresha is used by over 120,000+ businesses and 450,000+ stylists and professionals worldwide, processing more than 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 12 global offices across North America, EMEA, and APAC.

The platform enables consumers to discover, book, and pay for beauty and wellness services through its marketplace. Meanwhile, businesses utilize an all-in-one, subscription-free platform to manage appointments, financials, marketing, inventory, and team operations seamlessly. Its ecosystem empowers merchants with tools for appointment booking, point-of-sale, customer records, automated marketing, loyalty programs, inventory management, and team coordination.

The consumer marketplace enhances revenue potential by integrating online bookings and automated marketing through mobile apps and major platforms like Instagram, Facebook, and Google.

Role Overview

We are seeking a talented Business Development Manager to support our growth, reporting directly to the Head of Sales (North America). Collaborating with the Commercial team and potential partners, you will focus 100% on driving new business.

This role offers an exciting opportunity for someone who thrives in a fast-paced, evolving environment, values autonomy, and is eager to make a meaningful impact.

🚀 OTE: $100,000

What You Will Be Doing

• Achieve Sales Targets by meeting KPIs consistently
• Outreach—Engage decision-makers via phone, email, social media, and in some cases, in-person meetings
• Sell—Present and demo products/services to prospective and current partners
• Manage Sales Cycle—From prospecting to closing deals
• Partnering—Perform needs and cost-benefit analyses to align solutions with business goals
• Collaborate—Work with other departments to ensure smooth partner experiences
• Stay Informed—Provide industry trend feedback
• Lead Management—Respond to inbound qualified leads promptly and document interactions in CRM
• Business Partnering—Act as the primary point of contact for commercial activities with partners

This list is not exhaustive; additional activities may be assigned as needed.

What We Are Looking For

• Experience: Minimum 2 years in B2B sales with a proven success record
• Industry Knowledge: SaaS, online marketplaces, or payment platforms preferred
• Relationship Building: A true hunter and relationship nurturer
• Organized: Capable of multitasking and managing time effectively
• Curious Mindset: Eager to learn, grow, and develop professionally
• Language Skills: Fluency in English and Spanish required

Added Bonus

• Beauty & Wellness Experience: Prior experience within the industry is a plus

At Fresha, we value passion and potential equally with skills. If you're enthusiastic, eager to learn, and motivated to contribute, we encourage you to apply—even if you don't meet every requirement. We support your growth and provide the resources needed to succeed.

Interview Process

1. Screen Call: Video interview with a Talent Team member (30 minutes)
2. Skills & Experience: Video or in-person interview with the Head of Sales (North America) (45 minutes)
3. Presentation: In-person session with the General Manager, North America, and Head of Sales (75 minutes)

We aim to complete interviews and provide feedback within 2 weeks. Please note that application reviews are conducted manually, and while we strive for timely responses, high volumes may extend this process to up to 7 days.

Inclusive Workforce

At Fresha, we are committed to fostering a diverse and inclusive environment where everyone feels valued and empowered. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, age, marital status, disability, or any other protected characteristic. If you have accessibility needs during the interview or thereafter, please let us know so we can support you.