Fresha Is Hiring A Bilingual Business Development Manager

Join Fresha — a leading global marketplace platform transforming the beauty & wellness industry! 💇‍♀️💅✨

Fresha is trusted by millions of consumers and thousands of businesses worldwide, with a powerful all-in-one platform that streamlines operations and unlocks revenue potential. With over 130,000+ businesses, 450,000+ professionals, and more than 1 billion appointments processed, we are at the forefront of the industry.

About Fresha 🚀

Headquartered in London, UK, with 15 offices across North America, EMEA, and APAC, Fresha allows consumers to discover, book, and pay for beauty and wellness appointments effortlessly. Our ecosystem provides merchants with essential tools—appointment booking, point-of-sale, customer management, marketing automation, loyalty programs, inventory management, and team coordination—making business seamless and growth-driven.

Our consumer marketplace leverages online bookings and automated marketing, integrated with major platforms like Instagram, Facebook, and Google, to boost partner revenue.

Role Overview 🎯

As part of our growth trajectory, we are seeking an exceptional Business Development Manager to join our global team. Reporting directly to the Head of Sales (North America), you will focus entirely on new business development, collaborating with the Commercial team and potential partners.

This role offers an exciting chance for motivated individuals who enjoy a fast-paced, autonomous environment, love a challenge, and want to make a meaningful impact.

What You Will Be Doing 📝

• KPIs — Consistently achieve sales targets 🎯
• Outreach — Contact key decision-makers via phone, email, and social media, with some in-person meetings as appropriate 📞✉️🤝
• Sales — Present, promote, and demo products and services to prospective and existing partners 🖥️
• Sales Cycle — Manage the full sales process from prospecting to closing 💼
• Partnering — Conduct cost-benefit and needs analyses to align solutions with partner objectives 🤝📈
• Collaboration — Coordinate with other departments to ensure a seamless partner experience 🤝
• Market Trends — Share feedback on industry trends and insights 📊
• Business Partnering — Act as the primary contact for all commercial activities with partners ✨

Note: These responsibilities are not exhaustive, and additional activities may be required. This is a field-based role to promote face-to-face teamwork and collaboration.

What We Are Looking For 🎯

• Experience — 1+ years of successful B2B sales experience 💼
• Industry — SaaS, online marketplaces, or payment platforms is highly desirable 💻
• Relationship Building — A true hunter and relationship builder 🔍🤝
• Organized — Skilled in multitasking, prioritization, and time management 🗂️⏰
• Curious — Naturally inquisitive with a desire for growth 🌱
• Resilient — Adaptable, embracing change and taking initiative in ambiguity 💪
• Bi-lingual — Fluent in English and Spanish 🗣️🌍

Added Bonus 🌟

• Beauty & Wellness Industry — Experience within this sector is a plus 💄💆‍♀️

Our Commitment to Diversity & Inclusion 🌍

At Fresha, we foster a culture where everyone feels included and empowered. We ensure fair consideration for all applications, regardless of race, religion, gender, age, or background. If you have accessibility needs during the interview process or once onboard, please let us know—we're here to support you.

Compensation & Benefits 💰

OTE: $100,000 to $110,000 USD

• Work-life balance — 25 days of flexible leave 🏖️
• Retirement — 401K with up to 3% match 🏦
• Insurance — Medical (up to 80% employer contribution), dental, vision, and life insurance 🩺🦷👓
• Additional Perks — Wellness products/services with Perkbox 🌸
• Travel Stipend — Supporting travel and client entertainment ✈️
• Free Counseling — Mental health support 🧘‍♂️
• Flexible Work Policies — Work from another Fresha office or a family member’s city 🏡🌍

Interview Process 🚀

1. Screen Call — 30-minute video chat with our Talent Team 📞
2. Skills & Experience — 45-minute video or in-person interview with the Head of Sales (North America) 🎥🤝
3. Presentation — 60-minute session with the Head of Sales and sales team members 💼🎤

We aim to complete the entire interview process and provide feedback within 2 weeks. Every application is reviewed manually—while we strive for a 7-day response, high volume may extend this timeframe.