AA Medical Is Hiring A Bilingual Business Development Manager

Discover the exciting opportunity to join AA Medical as a Bilingual Business Development Manager, where you'll play a key role in expanding our reach in the medical device industry across Latin America.

About AA Medical

AA Medical is dedicated to providing sustainable solutions to both the new and resale medical device equipment markets. Founded in 2012, our mission is to help doctors and surgeons worldwide access high-quality pre-owned medical equipment at affordable prices. We are proud to connect the world with life-sustaining medical devices and are continually striving for growth and innovation.

Summary of Employee Benefits 🎉

• Unlimited PTO for exempt employees, allowing you to take the time you need to recharge and enjoy life outside of work.
• 4 floating holidays to celebrate and relax on your own schedule.
• 9 observed holidays for quality time with loved ones.
• Medical coverage options with HSA and PPO plans tailored to your needs.
• FSA and HSA accounts, including dependent care FSA, to help save on healthcare and dependent expenses.
• Discounts on pet insurance to keep your furry friends healthy 🐶🐱.
• Dental and vision coverage through Delta Dental and Delta Vision.
• Disability insurance (short-term and long-term) via Principal, providing financial protection in unexpected situations.
• Employee Assistance Program (EAP) with Principal for confidential personal and work-related support.
• Pet-friendly office environment in Mokena to make your pets feel welcome.
• 4% company match on 401(k) savings.

About The Role 🩺

As a Bilingual Business Development Manager at AA Medical, you will be responsible for driving sales of refurbished medical devices by engaging proactively with customers in Latin America. Your focus will be on delivering exceptional customer service, understanding client needs, and facilitating equipment acquisitions through effective outreach and communication.

What You'll Do

• Drive Sales Growth: Achieve and surpass quotas by re-engaging inactive customers and expanding our client base.
• Customer Relationship Management: Build and nurture strong relationships to maximize customer satisfaction with prompt and responsive service.
• Pre-Call Planning: Use reports and resources to prepare for targeted outreach, ensuring effective communication.
• Manage Sales Process: Guide clients through the purchasing journey, address concerns, and secure successful outcomes.
• Sales Forecasting: Maintain a healthy sales pipeline and accurately project future sales within your territory.
• Product Expertise: Stay informed on AA Medical's product offerings; conduct demos and answer questions confidently.
• Collaboration: Coordinate with suppliers and cross-functional teams to acquire equipment and meet sales goals.
• Order & Logistics Coordination: Ensure accurate orders, coordinate shipping and tracking, and meet delivery deadlines.
• CRM Utilization: Document customer interactions in NetSuite for seamless follow-up and communication.

Desired Qualifications 🎯

• Experience & Performance: Proven sales success, especially in medical devices or healthcare sectors.
• Sales Skills: Strong presentation, negotiation, and closing skills; familiarity with medical terminology is a plus.
• Communication: Fluency in Spanish with excellent verbal and written skills for diverse interactions.
• Customer Focus: Exceptional problem-solving abilities and a solutions-oriented mindset.
• Technical Proficiency: Comfort with online sales platforms and order systems.
• Personal Attributes: Self-motivated, organized, goal-driven, with the ability to work independently and meet deadlines.

Key Performance Indicators (KPIs) 🚀

• Growth rate of new customers
• Number of estimates sent daily and close rates
• Outbound calls and customer engagement activities
• Sales relative to floor price or margin targets

Company Values 🌟

• Relationship Focused: Building trusted partnerships through consultative advice and problem-solving.
• Innovation Minded: Creating innovative solutions that redefine industry standards.
• Growth Driven: Striving to be the best with agility that allows us to “get big but stay small.”
• Human Centered: Maintaining a high-energy, employee and mission-focused culture.
• Tech Enabled: Leveraging technology to operate bigger, faster, and stronger.

Additional Details 📅

Schedule: Monday to Friday

Locations: Mokena, Illinois or Miami, Florida

Compensation: $60,000 USD per year (Miami)