Amparo Insurance Is Hiring A Bilingual Auto Liability Adjuster

Amparo is a forward-thinking auto insurance company dedicated to providing affordable, reliable insurance solutions to a niche, multilingual customer base, with significant growth opportunities across various insurance functions.

Auto Claims Adjuster 🛠️

Location & Hours 🗺️

Remote/Anywhere within the US

Monday through Friday, 8 hours per day, Eastern Standard Time

Compensation & Benefits 💼

• Salary: $70K+ plus benefits
• Health & dental insurance
• Optional coverages
• 15 vacation days
• Allocated sick days

Reporting To 🎯

Vice President of Claims

What Is the Opportunity? 🚀

This role involves managing Personal and Business Auto Damage claims from initial notice to resolution, including complex cases like multi-vehicle claims, non-owned vehicles, fire, theft, potential fraud, and property-related damages. The Auto Claims Adjuster ensures quality handling of claims throughout their lifecycle, maintaining compliance with standards and regulations.

What Will You Do? 📝

• Customer Contacts and Experience: Provide consistent, prompt, and professional communication to deliver excellent service, setting clear expectations, and following through on commitments.
• Coverage Analysis: Review policies, applying conditions, exclusions, and endorsements, especially for claims in Massachusetts. Confirm coverage limits, deductibles, and jurisdiction-specific issues.
• Investigation and Evaluation: Gather necessary facts through contact with policyholders, claimants, witnesses, law enforcement, and others. Take recorded statements and determine coverage, causation, liability, damages, and exposure.
• Inspection Coordination: Request and coordinate inspections based on loss details, oversee repairs, and manage expense allocations.
• Reserving: Establish and monitor claim and expense reserves, ensuring timely updates and management.
• File Management & Settlement: Maintain organized files, negotiate claims within authority limits, and communicate settlements or denials appropriately.
• Support Functions: Assist with other Auto Line of Business processes such as First Notice of Loss, Subrogation, Total Loss, and Salvage.
• Additional Duties: Perform any other tasks as assigned.

What Will Our Ideal Candidate Have? 🌟

• Ownership mentality and customer-centric approach
• Ability to handle high-volume, fast-paced environments with multiple priorities
• Attention to detail and accuracy
• Excellent verbal and written communication skills
• Basic value determination skills
• Advanced settlement negotiation techniques

Must Haves ✅

• High School Diploma or GED
• Fluent in Portuguese and/or Spanish
• Active adjuster's license in at least one state
• Minimum of three years of auto claims handling experience

Our Commitment & Equal Opportunity ⚖️

At Amparo, we uphold a policy of equal employment opportunity, valuing diversity and prohibits discrimination, harassment, and retaliation in all employment practices. Our hiring decisions are based solely on performance and qualifications.

Benefits & Perks 🎁

• Great Perks: Competitive salaries, comprehensive health and welfare benefits, paid vacation, 401(k) match, and PTO
• Culture: Promoting a healthy work-life balance, with opportunities to care for yourself and your loved ones
• Growth: Significant career development prospects supported by dedicated employee investment and growth initiatives
• Referral Bonus: Earn $750 for referring a friend to join Amparo!