Aarons' Sales and Lease Is Hiring A Bilingual Account Manager

Customer Account Manager Role at Aaron’s 🚀

Join a company dedicated to positively impacting lives through sales and leasing of furniture, electronics, and appliances. As a Customer Account Manager, you’ll lead our store’s customer accounts department, fostering relationships and driving success.

About Aaron’s 🤝

At Aaron’s, we operate over 1,800 stores offering a wide range of specialty items, helping people "OWN IT". If you’re passionate about making a difference and want to be part of a dedicated team, we invite you to join us!

The Work 🛠️

• Manage customer accounts: Keep customer information updated and document payment appointments.
• Assist operational functions: Support the General Manager with account recommendations, payment tracking, and accuracy monitoring.
• Leadership support: Serve as second-in-command to the General Manager.
• Customer relationships: Build authentic relationships to support ownership goals and boost sales.
• Collections management: Counsel customers for timely lease and renewal payments.
• Lease agreement processing: Review, close, and confirm customer identities, collect payments, and obtain signatures.
• Follow-up: Contact customers who haven't renewed agreements through calls or home visits.
• Account accuracy: Update and maintain customer information diligently.
• Team management: Lead the accounts staff to meet daily, weekly, and monthly goals.
• Merchandise care: Clean and certify returned merchandise.
• Vehicle maintenance: Complete route sheets, perform weekly vehicle checks, and ensure safe transportation of products.
• Support sales: Assist the sales team as needed.
• Additional duties: Perform any other reasonable tasks assigned by management.

Requirements ✅

• Must be at least 21 years old with a valid driver’s license and a satisfactory driving record
• Meet DOT certification requirements as needed
• Availability to work hours between 8 am and 9 pm
• Ability to lift up to 50 lbs. unaided and up to 300 lbs. with equipment
• Two years of college or management experience preferred
• High school diploma or equivalent preferred
• Excellent interpersonal and communication skills
• High energy and multitasking ability
• Proper telephone etiquette
• Ability to uphold Aaron’s brand standards and protect company assets
• Maintain a professional appearance and proficient computer skills

Rewards & Benefits 🎁

Enjoy opportunities for career development, competitive pay, and comprehensive benefits including:

• Paid time off: vacation, sick days, holidays
• Medical, Dental & Vision insurance
• 401(k) plan with company match
• Flexible spending accounts
• Life Insurance & Disability Benefits
• Stock Purchase Plan
• Team Member Purchase Discounts

Details 📝

• Job Type: Full-time
• Compensation: $20.00 - $23.00 per hour
• Work Location: In person