TD Bank Is Hiring A Banking Associate Preferred Bilingual

Join Our Team as a Banking Associate at TD Bank

Embark on a rewarding banking career with TD Bank, where we prioritize fair compensation, growth opportunities, and a vibrant workplace culture. Here's everything you need to know about the role and the organization.

Work Location & Hours

• Location: Green Brook, New Jersey, United States of America 🇺🇸
• Hours: 20 hours per week ⏰

Compensation & Benefits

Our compensation policy is designed to promote fairness and progression:

• Pay Range: $23.75 - $31.00 USD per hour 💵
• Colleagues are encouraged to discuss compensation openly with recruiters for specific details.

TD is committed to providing growth and skill development, ensuring colleagues can progress within their roles and salary ranges over time.

Line of Business

Personal & Commercial Banking

Role Overview

The Banking Associate

A professional responsible for delivering excellent customer service, executing banking transactions accurately, and advising customers to help them reach their financial goals.

Depth & Scope of Responsibilities

• Handle processing customer transactions, opening accounts, and educating clients on banking products.
• Build trust through educational content, consultative support, and proactive recommendations.
• Engage with customers using TD's systems to strengthen relationships and provide tailored advice.
• Identify customer needs for cross-selling or referrals, ensuring positive experiences.
• Perform banking transactions on the teller line or platform, addressing various banking needs including accounts, cards, and digital banking services.
• Manage customer interactions, lead generation, outreach activities, and appointment setting to enhance banking relationships.

Educational & Experience Requirements

• High school diploma or GED 🎓
• At least 1 year of customer service experience (volunteering, education, military experience preferred) 🎯
• Demonstrated customer service skills preferred.
• Flexibility to work during evenings, weekends, and holidays 🕒
• Experience as a teller is preferred.
• Completion of Teller training and platform onboarding required upon hire.
• Strong organizational and communication skills.
• Ability to solve problems effectively and work independently or within a team.
• Proficiency in Microsoft Office; Notary License is a plus.

Customer Accountabilities

• Deliver outstanding customer service, promote TD products, and educate clients.
• Build and nurture customer relationships through active listening and solution offering.
• Manage lobby flow by scheduling or rescheduling appointments and assisting walk-in clients.
• Support the bank’s customer service strategy and ensure compliance with policies.
• Complete required compliance and training programs.
• Maintain accurate records for audits and regulatory purposes.

Shareholder & Operational Accountabilities

• Adhere to regulatory guidelines like the Bank Secrecy Act and Patriot Act.
• Process transactions accurately, including account openings and servicing requests.
• Handle cash responsibly, maintain cash limits, and follow security procedures.
• Operate as a Dual Control agent when necessary, following all opening/closing protocols.

Team & Collaborative Responsibilities

• Contribute positively to team culture and participate in ongoing development.
• Act as a brand ambassador both internally and externally.
• Seek opportunities for improvement, embrace change, and foster inclusivity.
• Potentially train and mentor new colleagues.

Physical & Travel Requirements

• Travel: Occasional domestic travel; no international travel expected 🚗✈️
• Physical activity: Frequent sitting, standing, and walking; occasional lifting and movement in confined spaces.

Who We Are

TD is a leading global financial institution, ranked as the fifth largest bank in North America. We serve over 27 million households and businesses worldwide, with a team of more than 95,000 colleagues dedicated to delivering simple, human banking experiences. We believe every colleague, regardless of location, is client-facing and committed to reimagining banking for our clients and communities.

Our Total Rewards Package

At TD, we invest in our colleagues' well-being through comprehensive benefits including:

• Base salary and incentive awards 💰
• Health and wellness benefits 🏥
• Savings and retirement plans 🥂
• Paid time off (Vacation, Flex, Holiday) 🎉
• Banking perks and discounts 🎁
• Career development and recognition programs 🌟

Learn more about our Total Rewards Program.

Candidate Support & Development

We’re committed to your growth through:

• Regular performance and career discussions 🗣️
• Online learning platforms and mentoring programs 📚
• Training and onboarding to ensure your success 🚀
• Inclusive, respectful workplaces valuing diversity and individual potential 🌈

Application & Accommodation Information

We encourage all qualified applicants to apply. If accommodations are needed during the application process, please contact USWAPTDO@td.com.

TD Bank is an equal opportunity employer, committed to nondiscrimination under all applicable laws.