TD Bank Is Hiring A Banking Associate Bilingual

Join Our Team as a Banking Associate in Vineland, New Jersey! 🚀

Embark on a rewarding career with TD Bank, where growth, skill development, and client-centric service are at the forefront.

Work Location & Hours

• Location: Vineland, New Jersey, United States of America 🇺🇸
• Hours: 40 hours/week

Compensation & Benefits

We are committed to offering fair, equitable pay with opportunities for growth and skill advancement.

• Pay Range: $22.00 - $27.75 USD per hour 💵
• Pay Policy: Base pay varies based on skills, experience, location, and organizational needs.
• Encouragement: Candidates are encouraged to discuss compensation questions openly with recruiters.

Learn more about our comprehensive Total Rewards Package that supports your well-being and development.

Line of Business

Personal & Commercial Banking

Role Overview: Banking Associate

The Banking Associate serves as a trusted banking professional, vital to delivering TD’s Brand promise at our store locations. This role involves executing daily banking transactions, providing advice, and educating customers to help them achieve their financial goals.

Key Responsibilities & Scope

• Processing transactions, opening accounts, and educating clients on banking products and services.
• Building trust through educational content, consultative support, and proactive insights.
• Using TD's systems to deepen customer relationships through advice and guidance.
• Identifying opportunities to promote products/services and referring clients as needed.
• Handling banking transactions on the teller line and digital platforms.
• Servicing customer needs, including account management, card issues, and digital banking support.
• Connecting with customers via outreach, appointments, and lead management activities.

Preferred Education & Experience

• Education: High school diploma or GED
• Experience: 1 year of customer interaction (volunteering, education, military preferred)
• Customer service skills and teller experience are a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Training: Complete Teller and platform training upon hire.
• Skills: Excellent communication, organizational, problem-solving, and Microsoft Office proficiency.
• Notary License (preferred but not required)

Customer Accountabilities

• Providing legendary customer service through transactions, education, and referrals.
• Building and maintaining customer relationships with product knowledge and active listening.
• Managing wait times and scheduling client meetings efficiently.
• Representing the first point of contact for customer inquiries and walk-in traffic.
• Supporting the Bank’s customer service strategy and compliance with policies.
• Completing all required regulatory, compliance, and training requirements.

Shareholder & Operational Responsibilities

• Ensuring compliance with regulations like the Bank Secrecy Act and Patriot Act.
• Processing transactions accurately, managing cash drawers, and safeguarding assets.
• Following all policies for account servicing, authentication, and control procedures.
• Acting as a Dual Control agent when required and adhering to open/close procedures.

Team & Physical Requirements

Team Engagement: Contributing positively, collaborating, and embracing a culture of inclusion.

Physical Demands: Frequent sitting, standing, walking, and operating standard office equipment. Occasional lifting and movement, with an emphasis on safety and efficiency. See full list for specifics.

About TD Bank 🌎

TD is one of the world's leading financial institutions, serving over 27 million households and businesses. Our team of over 95,000 colleagues is dedicated to reimagining banking and providing exceptional client experiences across North America and globally.

Our Total Rewards Package 💼

We invest in our colleagues' well-being with comprehensive health, retirement, paid time off, discounts, professional development, and recognition programs. Learn more about our rewards.

Candidate Support & Development

• Colleague Development: Regular performance reviews, online learning, mentoring, and diverse career paths.
• Training & Onboarding: Complete training to succeed from day one.
• Interview Process: Prompt communication and feedback.
• Accommodations: TD Bank provides equal opportunity employment and accommodations for qualified applicants with disabilities. Contact USWAPTDO@td.com for support.

We are committed to fostering a respectful, inclusive workplace where every colleague can thrive and fulfill their potential.