Providence Is Hiring An Associate Patient Services Specialist

Join a compassionate healthcare organization committed to whole-person care and diversity, now seeking a dedicated Associate Patient Access Representative to enhance patient experiences at Covenant Medical Group. 🚑✨

Job Description

Under the supervision of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during on-site registration and arrival processes for both scheduled and unscheduled visits. This role involves collecting accurate demographic information, insurance details, and patient liabilities at the time of service. Additionally, the individual will handle financial clearance functions on assigned accounts during registration, along with miscellaneous client service tasks such as valuables collection and providing friendly customer service. The representative fosters a professional, respectful, and welcoming environment to promote positive patient encounters.

Our Culture 🌟

Providence caregivers are truly invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters—because empowering our team is key to inspiring and retaining the best people.

Required Qualifications ✅

• Demonstrated knowledge of revenue cycle structure
• Familiarity with hospital information systems and maintaining computer and office equipment skills
• Ability to complete assigned functions effectively

Preferred Qualifications 🌈

• Experience with basic financial clearance functions
• Bilingual in English and Spanish

Why Join Providence? 💼

Our best-in-class benefits are designed to support you and your family in maintaining health, growing professionally, and achieving financial security. We prioritize your well-being so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

About Providence 🏥

At Providence, our strength is rooted in Our Promise: “Know me, care for me, ease my way.” Working here means you'll be supported throughout your career, regardless of your role. We offer outstanding benefits and foster an inclusive environment where diversity is valued, and everyone is heard and respected. With over 120,000 caregivers across more than 50 hospitals and 1,000+ clinics in Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington, we're committed to serving the underserved, advancing best practices, and continuing a century-long tradition of caring for the vulnerable.

Compensation & Benefits 💰

The listed pay range is a baseline; additional compensation may include shift differentials, standby/on-call pay, overtime, premiums, shift incentives, or bonuses.

• Retirement 401(k) with employer matching
• Medical, dental, and vision coverage
• Life and disability insurance
• Paid time off including parental leave, vacations, and holidays
• Voluntary benefits and well-being resources

Learn more at providence.jobs/benefits.

About The Team 🤝

Providence Clinical Network (PCN) serves patients across seven states with compassionate, coordinated care. Our network includes over 11,000 providers, 900 clinics, and 30,000 caregivers, making us the third largest medical group in the country.

Our members span several esteemed organizations, including Providence Medical Group, Swedish Medical Group, Kadlec, Providence Facey, and Covenant Medical Group, among others, committed to health and social services excellence.

Equal Opportunity Employment 🌍

Providence is proud to be an Equal Opportunity Employer. We are dedicated to creating an inclusive workplace free from discrimination and harassment, embracing diversity to strengthen our community. All qualified applicants, regardless of race, color, gender, disability, veteran status, religion, age, sexual orientation, or other protected characteristics, are encouraged to apply.

Requisition ID: 374802

Company: Covenant Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Schedule: Per-Diem

Shift: Day

Career Track: Admin Support

Department: 8002 CMG HEALTHPLUS SHARED

Location: TX Lubbock, 2215 Nashville Ave

Workplace Type: On-site

Pay Range: $13.66 - $20.48 per hour

Additional compensation details are included above.