Covenant Health Is Hiring An Associate Patient Services Specialist

Join our healthcare team as an Associate Patient Access Representative and play a vital role in ensuring smooth patient registration and service experience! 😊

Job Description

Under the supervision of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during on-site registration and arrival processes for scheduled and unscheduled visits. This includes accurately collecting demographic, insurance, and patient liability information at the time of service. The role also encompasses financial clearance functions on scheduled accounts during registration and various client service activities such as valuables collection and delivering excellent customer service. The individual greets and serves patients professionally, warmly, and respectfully to foster positive interactions.

Why Providence?

Providence caregivers are invaluable. Join Covenant Medical Group and thrive in our culture of patient-focused, whole-person care, built on understanding, commitment, and mutual respect. Your voice matters here because we believe that empowering our staff inspires and retains the best talent.

Required Qualifications

• Demonstrated knowledge of revenue cycle structure
• Familiarity with hospital information systems and ability to maintain computer and office equipment skills
• Ability to complete assigned functions efficiently

Preferred Qualifications

• Familiarity with basic financial clearance functions
• Bilingual proficiency in English/Spanish

Why Join Providence?

Our best-in-class benefits support your well-being, professional growth, and financial security. We care for our team so you can focus on delivering compassionate care to our communities, especially the most vulnerable.

About Providence

Our mission, “Know me, care for me, ease my way”, guides us to walk alongside you in your career. Providence encompasses over 120,000 caregivers across more than 50 hospitals, 1,000+ clinics, and a diverse range of health and social services in Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. With over 100 years of service, we remain committed to caring for the underserved and advancing healthcare excellence.

Compensation & Benefits

This role offers a base pay range of $13.66 - $20.48 per hour, with additional compensation opportunities such as shift differentials, standby/on-call pay, overtime, premiums, incentives, or bonuses.

Providence provides comprehensive benefits including:

• Retirement 401(k) Savings Plan with employer matching
• Medical, dental, and vision health benefits
• Life and disability insurance
• Paid time off (parental leave, vacations, holidays)
• Voluntary benefits and well-being resources

Learn more at providence.jobs/benefits.

About The Team

Providence Clinical Network (PCN) is a vital service line spanning seven states, delivering compassionate, coordinated care through over 11,000 providers, 900 clinics, and 30,000 caregivers. Our affiliates include Providence Medical Group, Swedish Medical Group, Pacific Medical Centers, Kadlec, and others, all committed to quality healthcare.

Equal Opportunity Employer

Providence is proud to be an Equal Opportunity Employer. We foster an inclusive workplace free from discrimination or harassment based on race, color, gender, disability, veteran/military status, religion, age, sexual orientation, or other protected categories. Diversity strengthens us, and we are dedicated to providing equal opportunities for all to advance.

Job Details

• Requisition ID: 374802
• Company: Covenant Jobs
• Category: Patient Access
• Function: Revenue Cycle
• Schedule: Per-Diem
• Shift: Day
• Department: 8002 CMG HEALTHPLUS SHARED
• Location: TX Lubbock, 2215 Nashville Ave
• Workplace: On-site
• Pay Range: $13.66 - $20.48/hour