San Diego Padres Is Hiring An Assistant, Ticket Sales & Service Operations

Join Our Team: Ticket Sales & Service Assistant (Part-Time)

Kickstart your career with the San Diego Padres in a dynamic, inclusive environment where passion and collaboration thrive! ⚾️

Department & Reporting

• Department: Ticket Sales & Service
• Reports To: Vice President, Ticket Sales & Service
• Status: Part-Time

Our Commitment to Diversity 🌎

The San Diego Padres are dedicated to fostering a diverse and inclusive workplace. We value perspectives from backgrounds across race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin. If you’re excited about the challenge but unsure if you meet all qualifications, we encourage you to apply – skills are transferable, and passion is key! 💙

Your Role: Assistant, Ticket Sales & Service Operations

As an integral part of our team, you'll assist in planning and executing sales events, campaigns, promotions, and hospitality events. Your collaboration with internal departments will support Petco Park Tours, game day operations, and various administrative duties. Strong communication and teamwork skills are essential to oversee multiple internal functions effectively.

Key Responsibilities

• Core Values & Mission: Embody Padres principles: Communication & Collaboration, Progress & Innovation, Accountability & Integrity, Effort & Results
• Support Ticket Sales & Service leadership with administrative duties
• Assist with game day operations, facility reporting, and production notes
• Plan, coordinate, and execute client-facing events at Petco Park and off-site, including thank you, prospecting, and member events
• Collaborate with Marketing and Creative teams on sales collateral; maintain digital files with current images and venue info
• Coordinate buyer communication and travel plans for Padres Road Trips
• Support Petco Park Tours through ticketing, guest check-in, and tour coordination
• Draft contracts, update invoices, and process payments as sales support
• Serve as main contact for select game day clients; prepare event orders and production notes to ensure smooth execution
• Communicate internal and external event updates; maintain the ballpark calendar and note venue limitations
• Perform other duties as assigned

Required Knowledge & Skills 📚

• Proficiency in MS Office (Word, Excel, Outlook), CRM, and adaptability to new software
• Strong written and verbal communication skills
• Exceptional organization and time management to handle multiple projects and strict deadlines
• Professional demeanor with discretion, integrity, and accountability
• Reliable attendance and punctuality
• Bilingual in English and Spanish is a plus 💬

Qualifications 📋

• Must be at least 18 years old by start date
• High school diploma or GED required; some college preferred
• At least 1 year of customer service, guest service, or sales experience in fast-paced settings (preferably ticket services)
• Flexible availability including evenings, weekends, holidays, and overtime; ability to work all Padres home games
• Physical requirements: ability to access various ballpark areas, lift up to 25 pounds, and stand for extended periods
• Successfully pass all pre-employment background checks and assessments

Compensation & Perks 💸

The hourly rate for this position is $21.14, compliant with California’s pay transparency law. As a part-time, non-union employee, you will also qualify for:

• Paid Time Off (PTO)
• Employee discounts
• Recognition and appreciation programs

All employment is governed by the Padres’ commitment to equal opportunity employment. ⚾️