Acima Is Hiring An Assistant Store Manager Bilingual Preferred

Acima Assistant Store Manager

Join our team as an Assistant Store Manager and play a key role in delivering exceptional customer service while supporting our mission to empower individuals and families with accessible Lease-To-Own solutions! 🚀

Who We Are

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We are leaders in the Lease-To-Own space, offering customers the ability to acquire their dream products without the constraints of traditional financing. With over 30,000+ retail partners and growing daily, we are committed to innovation, integrity, and customer satisfaction—making us the premier choice for leasing services, enriching lives one lease at a time. 🌟

The Role

The Assistant Manager reports to the Store Manager and assists with account management, sales activities, and ensuring an excellent customer experience. This role involves collaborating with retail partners to process credit applications and web orders, converting them into Acima credit customers. Responsibilities also include reviewing lease applications, promoting leasing benefits, and driving sales conversions. The position is based in one of our retail partner store locations.

Compensation 💰

The hourly pay rate ranges from $16.62 - $18.96, with potential bonuses and incentives based on performance, paid out monthly. To qualify for bonuses, you must be actively employed and meet all plan requirements, subject to applicable laws.

Key Responsibilities

Sales & Account Management

• 🛍️ Drive customer growth through web, partner stores, and walk-in channels
• 📝 Listen to and fulfill all customer needs promptly
• 📚 Educate customers on Lease-To-Own terms, benefits, application process, and payments
• 🔑 Close sales by converting applications for in-store and web orders
• 🤝 Collaborate with retail partners on store operations
• 📈 Report and communicate store performance with the Store Manager

Customer Service

• 🤝 Build partnerships with store personnel to generate referrals and educate customers
• 🛑 Address and resolve customer issues to ensure satisfaction
• 🌟 Foster a positive work environment to support coworker retention

Job Requirements

• 🔞 Must be at least 18 years old
• 🎓 High school diploma or GED
• 🗣️ Excellent communication and interpersonal skills
• 💻 Proficiency in Microsoft Office and relevant software
• 💡 Familiarity with rental or leasing industry practices is a plus
• 🕒 Organized with strong time-management skills and multitasking ability
• 🌙 Flexible schedule including evenings, weekends, and holidays
• ✅ Consistent in-person attendance

Why Work For ACIMA? 🎉

• 💊 Comprehensive benefits: Medical, Dental, Vision, Life Insurance, and more
• 🏆 Award-winning company culture
• 🚀 Opportunities for career growth
• 💸 Weekly paychecks
• 🛍️ Discounts with Acima partners

Expected Hours of Work ⏰

This is a full-time position. The work schedule varies throughout the week, including evenings and weekends, to accommodate store hours.

Physical Demands

This role requires regular talking, listening, standing, walking, bending, kneeling, crouching, crawling, and climbing throughout the day to perform job duties effectively.

Equal Opportunity Employment 🤝

Acima is an equal opportunity employer, committed to non-discriminatory employment decisions regardless of race, religion, national origin, disability, gender, age, sexual orientation, veteran status, or other protected categories under federal, state, or local law.

This excerpt highlights the key aspects of the role; other duties may be assigned as needed. We are dedicated to fostering a diverse, inclusive work environment. 🌍