Deutsche Telekom IT Solutions Is Hiring An Application Administrator

Join Our Team as a Bilingual Application Administrator (German & English) 🌍

We are seeking a meticulous and organized Application Administrator to oversee and support our enterprise workforce management applications. If you have a passion for technology, problem-solving, and ensuring seamless application performance, this is the perfect role for you!

Responsibilities 🎯

• Install, configure, and maintain the workforce management application for our contact center agents
• Perform routine system administration tasks, including user account management, access controls, and security updates
• Monitor application performance and system health, proactively identifying and resolving issues
• Provide technical support and troubleshooting assistance to end-users and internal teams
• Document configurations, procedures, and changes in line with organizational standards
• Manage patches, upgrades, and version updates to minimize downtime
• Collaborate with IT teams and vendors to resolve complex technical issues and implement solutions
• Maintain accurate records of application inventory, licenses, and system documentation
• Analyze logs and performance metrics to identify optimization opportunities
• Support onboarding and offboarding of users, ensuring proper access and configuration
• Participate in disaster recovery planning and testing to ensure business continuity

Qualifications ✔️

Required Skills & Experience

• 3+ years in application administration or IT systems support
• Excellent communication skills in German and English
• Proficiency with Windows systems and Windows-based applications
• Experience with enterprise application management platforms
• Strong knowledge in application installation, configuration, and troubleshooting
• Experience with computer networks and interfaces
• Experience in user account management and access control systems
• Excellent analytical and problem-solving skills
• Strong organizational and time management abilities
• Ability to document technical processes clearly
• Effective communication with both technical and non-technical stakeholders
• Attention to detail and dedication to maintaining accurate records

Preferred Skills & Experience

• Experience with Linux operating systems
• Familiarity with Citrix systems
• Knowledge of IT Service Management (ITSM) principles
• Experience with scripting (PowerShell) or automation tools (Terraform, Ansible)
• Experience with application monitoring and performance tools like Dynatrace
• Project management exposure or experience
• Fundamental knowledge of database administration such as Postgres
• Understanding of IT security standards and compliance requirements

Additional Information ℹ️

Our remote work option is available exclusively within Hungary, in accordance with European taxation regulations.