Worldwide Flight Services (WFS) Is Hiring An Airline Customer Service - Part Time - Bilingual (French or European Languages) - LAX

Take a huge step in your career and join Worldwide Flight Services (WFS)! With a global presence spanning over 170 locations across 22 countries and five continents, we employ more than 22,200 of the finest ground handling professionals dedicated to delivering world-class service. Discover a world of opportunities to develop your skills, experience diverse cultures, and work with different customers—all in a dynamic, supportive environment.

About WFS 🌍

Join our WFS family and contribute to the timely delivery of cargo, luggage, business-to-customer deliveries, and seamless flight operations, all while operating safely and securely. We excel in the aviation industry with dedicated teams across cargo, passenger, ramp handling, and technical services at 164 airport locations in 18 countries spanning five continents. Ready to take off on your next career adventure?

Job Summary ✈️

An Agent Passenger Service performs a multitude of airport and passenger service functions, including:

• Making reservations, issuing tickets, and preparing itineraries
• Computing fares, issuing refunds, and checking baggage
• Collecting excess baggage charges and providing travel information
• Meeting aircraft at gates or loading areas, assisting with enplaning and deplaning
• Verifying passenger tickets, accommodating reservation and standby passengers
• Determining flight close-out times and completing flight forms accurately
• Handling lost and found activities, processing claims, and maintaining records
• Receiving and handling airfreight shipments, establishing routing, classifying, and collecting payments
• Preparing required documentation and maintaining shipment records

Additionally, responsibilities include reporting security concerns, ensuring compliance, and supporting other related duties as directed by management.

Salary 💵

$19.28 per hour

Responsibilities ✅

• Judging distances accurately
• Responding promptly and courteously to customer inquiries
• Arriving at work on time and maintaining regular attendance
• Wearing the prescribed uniform and insignia
• Maintaining a professional appearance and grooming standards
• Providing clear directions and information to passengers
• Answering repetitive questions with friendliness and professionalism

Minimum Requirements 📋

• High school diploma, GED, or equivalent
• Essential computer skills
• Ability to work under pressure
• Excellent interpersonal and communication skills
• Fluent in English—reading, writing, speaking, and understanding

Preferred Skills 🌟

• Multilingual abilities (Dutch, French, Eastern European languages, German, Italian, Danish, Swedish) are a plus
• Leadership qualities, initiative, and sound judgment

Physical Requirements & Working Conditions 🚶‍♂️💪

• Capability to lift up to 70 lbs (31.9 kg)
• Ability to stand and walk for an eight-hour shift
• Twisting, turning, stooping, reaching, and gripping during baggage checks

Perks & Benefits 🎁

• Access your pay in advance via DailyPay app
• Recognition programs offering on-the-spot awards, gift cards, and more through Awardco
• Comprehensive medical coverage for full and part-time employees
• WFS Employee Extras: Travel discounts, pet insurance, shopping discounts, and more
• Wellness programs to support a healthy lifestyle
• 401(k) retirement plan with company matching
• Career growth opportunities through internal mobility and transfers

Equal Opportunity Statement ✨

WFS is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates.