WTW Is Hiring An Administrative Assistant

WTW is seeking a motivated Administrative Assistant to join our vibrant team in Lisbon and contribute to delivering operational excellence for global clients. Explore a role that offers growth, international exposure, and a dynamic work environment.

About Us

WTW is an award-winning advisory, broking, and solutions company supporting clients worldwide in transforming risk into growth opportunities. With a rich insurance heritage dating back to 1828 — from the Titanic in 1912 to the Moon Buggy in 1971 — WTW brings deep industry expertise and longstanding experience. Our Regional Delivery Center, located in the heart of Lisbon, unites a global team of over 400 colleagues dedicated to operational excellence through innovation and streamlined solutions.

The Opportunity

In our "Corporate Risk and Broking" division, we empower companies to navigate complex risk and insurance landscapes. By aligning strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and foster growth.

From day one, you will be assigned responsibilities, gaining exposure to client projects and developing valuable skills. This role offers the chance to understand different facets of our business and see how we deliver exceptional services.

What You’ll Bring

Your Key Responsibilities

As an Administrative Assistant, your primary focus will be managing claims operations following standardized procedures. You will work on real client projects, performing tasks such as:

• Delivery of statements of situation for motor clients 🚗
• Updating the company’s third-party database (workshops, loss adjusters, insurers) 📝
• Maintaining daily relationships with internal clients via phone and email 🗣️
• Updating statistical reports 📊
• Following up with third parties (workshops, loss adjusters, insurers) 🔍
• Completing administrative filings ✅

Qualifications & Attributes

We are looking for a proactive and organized colleague who demonstrates the following:

• Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint) 💻
• Knowledge of insurance contracts is a plus 🔑
• Strong interpersonal and written communication skills ✍️
• Effective prioritization and time management abilities ⏰
• High accuracy and adherence to procedures and deadlines 🎯
• Collaborative team player with a positive attitude 🤝
• Well-organized with multitasking capabilities 📂
• Strong analytical skills with clear synthesis ability 📉
• Autonomous work ethic and proactive mindset 🚀
• Proficiency in French (minimum B2, C1 preferred) 🇫🇷

Why WTW?

At WTW, we offer more than just a job — we provide a platform for your career growth and development. Here’s what you can expect:

• Work-Life Balance: Flexible hours and hybrid work arrangements 🏡
• Competitive Compensation: Attractive, performance-based remuneration 💰
• Global Exposure: Opportunities within an international consultancy with renowned clients 🌍
• Career Development: Continuous learning through on-the-job experience and training 📚
• Collaborative Culture: An environment of support, innovation, and shared decision-making 🤗
• Impactful Work: Responsibility and direct client contact that make a difference 💪
• Community & Celebration: Engagement in corporate events and recognizing successes 🎉

Join Us!

Become part of a company that values innovation, excellence, and teamwork. At WTW, your career is a journey — start it today!

Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.