Pacific Aviation Is Hiring An Administrative Assistant - Bi-lingual (English/Spanish)

Join our friendly team at Pacific Aviation! This in-person role at our El Segundo, CA office and near Los Angeles International Airport offers an exciting opportunity to grow your career in a dynamic, supportive environment. ✈️🌟

About Pacific Aviation/SAS

Our Pacific Aviation/SAS family fosters an environment where everyone can succeed by embracing their unique personalities and having fun along the way. We are dedicated to providing exceptional customer service for some of the world's leading airlines across all service needs, including passenger services, flight operations, cargo services, charter flights, and cleaning services.

Operating in major hubs along the West Coast—Los Angeles, San Francisco, and Seattle—and recently expanding to the East Coast, our success over 30+ years is driven by developing and growing our talented team members. 🚀

Position Overview

The Administrative Assistant plays a key role in creating an exceptional experience for our team members through dedicated support, service-oriented solutions, and fostering a positive workplace culture. As a trusted partner to both staff and leadership, this role manages LAWA badging requirements and nurtures strong organizational relationships.

Core Responsibilities

• Manage airport badging and CBP applications, including new hires, renewals, and deactivations.
• Collaborate with HR and account managers to keep relevant contacts informed of badge statuses from start to finish.
• Accurately file badging records in personnel files.
• Respond to employee inquiries via admin email inbox regarding badging and related topics.
• Perform administrative tasks such as updating files, drafting, proofreading, and distributing correspondence.
• Translate documents and conversations between English and Spanish, both verbally and in writing.
• Assist with bilingual onboarding and facilitate new hire orientation in Spanish.
• Conduct research as directed by management for various assignments.
• Act as backup to the HR Office Assistant during lunch, sick, or vacation absences.

Requirements

Required

• Experience delivering exceptional customer service
• 1-2+ years of administrative assistant experience
• Bi-lingual proficiency in English and Spanish

Preferred

• Experience with ATS and HRIS systems to improve team member service
• Knowledge of HR practices and employment laws

Skills & Competencies

• Fluent in speaking, reading, and writing in both English and Spanish
• Strong organizational and time management skills with keen attention to detail
• Excellent interpersonal communication, maintaining confidentiality and building trust
• Creative problem-solving with a focus on positive resolution
• Proficiency with Microsoft Office suite
• Effective verbal and written communication abilities
• Professionalism, organization, and problem-solving mindset
• Knowledge of general office equipment
• Adaptability to shifting demands and priorities
• High school diploma or equivalent

Working Conditions & Requirements

• Part-time position, with potential to increase to full-time (minimum 32 hours/week)
• Office environment involving prolonged computer and desk work
• Report to Supervisor, HR Solutions

Benefits & Compensation

• Hourly pay ranging from $21.00 to $22.50, based on experience 💵
• Paid Time Off: vacation, sick leave, and holidays 🌴🤒
• Medical, Dental, Vision, and voluntary benefits 🏥👓🦷
• Opportunities for professional development 📚
• Engaging and lively work environment 🎉

Ready to Join Us? 🚀

If you're excited about this opportunity and meet the qualifications, we encourage you to apply! Join a fantastic team with inspiring leaders who work hard and have fun. We look forward to connecting with you!

Pacific Aviation is proud to be an equal opportunity employer. We welcome applicants of all genders, ethnicities, religions, ages, sexual orientations, disabilities, and backgrounds. Our merit-based hiring and inclusive culture aim to create a workplace where everyone can thrive. 🌍🤝