Elwood Staffing Is Hiring An Admin Assistant Bilingual

Join Our Team as a Bilingual Administrative Assistant (Japanese) 🇯🇵✨

Are you fluent in Japanese and looking for an exciting opportunity? Support our dynamic business operations in Mesa, AZ, as a Bilingual Administrative Assistant with a global leader in logistics and supply chain services!

About the Company

A worldwide logistics and supply chain firm specializing in the movement, storage, and distribution of goods across international markets. Join us and become part of a diverse and innovative team!

Benefits & Perks 🎁

• Comprehensive benefits package: Medical, Vision, Dental, Rx plans
• Holiday Pay
• Teladoc (online medical consultations)
• Referral Bonus Incentive
• Weekly Pay
• 401(k) Retirement Plan
• And much more!

Position Details

• Type: Temp-to-Hire
• Hourly Rate: $20.00/hr
• Work Schedule: Full Time, First Shift (Monday - Friday, 09:00am – 06:00pm)

Responsibilities

• Respond to customer inquiries via phone, email, and in person in both English and Japanese, providing accurate information and timely resolutions 💬
• Prepare, review, and process shipping documentation for air, ocean, and domestic freight compliance with importing/exporting regulations 📦🌏
• Maintain and update customer profiles, rates, and shipment tracking records, collaborating with carriers and internal teams 🔄
• Support various business operations including bookings, accounting, and administrative tasks assigned by management 🗂️
• Work closely with team members to ensure effective communication, problem-solving, and delivering a positive customer experience 🤝

Qualifications

• High school diploma or equivalent
• Minimum of 3-5 years of experience in logistics or customer service
• Strong bilingual communication skills in English and Japanese (both written and spoken) 🗣️✍️
• Knowledge of logistics, freight forwarding, and international shipping regulations
• Proficiency in data entry, document management, and basic accounting
• Excellent organizational, analytical, multitasking, teamwork, and problem-solving skills 🧠💪
• May be subject to a background check
• Pre-employment drug screening required 🚫💊
• Background considerations: Your age, offense details, seriousness, and rehabilitation will be taken into account. Completing a questionnaire is necessary.

Equal Opportunity Statement 🤝

We are proud to be an Equal Opportunity Employer, celebrating diversity at all organizational levels.