Virtual Vocations Is Hiring An Account Manager

Looking for a dedicated Account Manager to build strategic partnerships with global enterprise clients in Japan, focusing on mental health solutions and client retention.

📍 Job Opening: Account Manager

A company is seeking a talented Account Manager to serve as the primary strategic partner for its global enterprise clients based in Japan. The role involves managing key accounts, ensuring client retention, and delivering exceptional service in the mental health solutions space.

🔑 Key Responsibilities

• Client Partnership: Act as the primary consultant for a portfolio of global enterprise clients, ensuring seamless integration of mental health solutions.
• Retention Strategy: Own the retention strategy for Japan-based entities, identify churn risks, and deliver data-driven business reviews.
• Account Management: Serve as the dedicated contact for key strategic accounts, navigating internal hierarchies to ensure high-quality service delivery.

🎯 Required Qualifications

• 3+ years of experience in account management
• Experience with large global customers is desirable
• Background in EAP management or healthcare sales is an advantage
• Ability to communicate fluently in Japanese and English
• Experience in financial management of client contracts is essential