Toyota Tsusho Systems US, Inc. Is Hiring An Account Manager

The Account Manager plays a vital role in cultivating and maintaining long-term relationships with key customers, focusing on understanding their needs and delivering tailored solutions. This position involves a diverse range of responsibilities, including sales, business development, project coordination, and partner management, to ensure sustained growth and customer satisfaction. 🚀

Key Responsibilities

• Business Development: Engage with Global Toyota, Toyota Group, and Non-Toyota companies to promote TTS US IT services.
• Proposal Building: Develop tailored proposals for major projects aligning with customer needs and requirements.
• Stakeholder Coordination: Schedule and facilitate internal and external meetings with relevant stakeholders.
• Relationship Management: Maintain strong relationships with key personnel across customer organizations.
• Customer Insight: Gain thorough understanding of client needs to propose suitable services and solutions.
• Business Expansion: Grow existing accounts by actively engaging with customers and proposing new services.
• Communication Bridge: Act as the primary link between customers and internal teams.
• Issue Resolution: Address customer concerns promptly to maintain trust and satisfaction.
• Reporting: Prepare regular progress reports and forecasts for stakeholders.
• Sales Management: Oversee the end-to-end sales cycle, managing accounts from a relationship perspective.
• Vendor & Partner Management: Collaborate with partners for joint service delivery to customer organizations.
• Team Support: Assist in expanding the technical project team at client locations.
• Account Farming: Identify growth opportunities within existing accounts through active discussions and engagement.

Qualifications & Requirements

• Education: Bachelor’s degree in Business Administration or related field.
• Language Skills: Bilingual in Japanese and English, with excellent English communication skills. 🇯🇵🇺🇸
• Experience: 3+ years in the IT industry specializing in account management and business expansion.
• Client Interaction: Comfortable engaging with clients and executive leadership.
• Analytical Skills: Strong problem-solving ability and keen analytical reasoning.
• Proactive Attitude: Self-starter with a proactive approach to tasks and initiatives.
• Passion & Dedication: Passionate about work, capable of applying enthusiasm to daily tasks and projects.
• Remote Collaboration: Proficient in using collaboration tools (chat, email, video conferencing) to work effectively with remote teams.
• Multitasking: Skilled at prioritizing and managing multiple tasks with minimal supervision.
• Independence & Collaboration: Ability to operate independently while contributing within a collaborative environment.