Agoda Is Hiring An Account Manager

Join Agoda as a French Speaking Account Manager in Cairo and be part of a global team revolutionizing travel through technology and innovation! 🌍✈️

About Agoda

Since 2005, Agoda has been connecting travelers to the world. Born from the passion of two friends, our platform makes exploring the globe easier for everyone. Today, as part of Booking Holdings, we boast a diverse team of over 7,000 professionals from 90 countries, working across offices worldwide. Every day, we deliver great deals on millions of hotels, flights, and experiences, creating memorable journeys for our customers.

Our culture is driven by data, technology, curiosity, and innovation. If you're eager to start your best journey and help shape the future of travel, we want to hear from you! 🚀

The Opportunity

As an Account Manager, your main goal is to expand and enhance Agoda's supply network by remotely managing a portfolio of hotel partners within the mid-tail segment. Your focus will be on increasing partner engagement, optimizing portfolio performance, and improving supply metrics through digital-first account management strategies.

Key Responsibilities

• Manage a portfolio: Oversee 75–100 hotels in the mid-tail segment, ensuring consistent growth and quality.
• Build relationships: Maintain strong, trust-based relationships with hotel partners through calls, emails, and virtual meetings.
• Optimize performance: Drive improvements in key supply metrics such as SHS, DS, Pvar, and AV by analyzing data and recommending actionable solutions.
• Activate products & promotions: Promote Agoda’s offerings to partners, track deal performance, and ensure outcomes are documented accurately.
• Leverage digital tools: Use platforms like Avaya, HubSpot, and SHS/DS Playbooks for outreach, logging activities, and reporting progress.
• Achieve coverage targets: Maintain at least 90% portfolio coverage each quarter, focusing on underperforming properties for higher impact.
• Stay current: Participate in ongoing training to stay updated on new tools, processes, and industry trends.

Qualifications & Skills

While not explicitly listed, ideal candidates typically possess strong communication skills in French, experience in account management or customer relations, and a passion for the travel industry and technology.

Location & Work Environment

This role is based in Cairo, Egypt. Join a vibrant team in a dynamic, innovative environment where no two days are the same! 🌟