Adyen Is Hiring An Account Manager

Join Adyen — A Leading Financial Technology Platform

Adyen offers a unified solution of payments, data, and financial products for major clients like Meta, Uber, H&M, and Microsoft, driven by a culture of innovation and ambition. We foster an environment where our team members can thrive, take ownership of their careers, and solve complex technical challenges at scale. Together, we're delivering ethical and innovative solutions to accelerate business growth worldwide. 🌍🚀

Why You Should Join Our Account Management Team

At the heart of Adyen's growth, our Account Management team manages relationships with cutting-edge international merchants across various industries. In this role, you'll work on cross-functional projects within a fast-paced, entrepreneurial environment that encourages autonomy. Enhance your expertise in the global payments landscape through our AM Academy and be part of a multicultural, collaborative team that values your contribution. 🤝🌟

Position: Enterprise Account Manager — New York

We are seeking a proactive, strategic thinker with a hands-on approach to join us as an Enterprise Account Manager. The ideal candidate will support Mandarin-speaking enterprise clients, helping some of the world's biggest brands expand and succeed while transforming the industry. If you’re excited to work globally, collaborate closely with diverse teams, and deliver exceptional customer experiences, read on! 🎯🌐

What You’ll Do

• Relationship Management

  Develop strong customer relationships, navigate complex organizations, and lead meetings in English and Mandarin. Build a global network within Adyen, collaborating effectively across cultures and time zones. 🤝🌎

• Commercial Acumen

  Drive strategic commercial discussions with clients in both English and Mandarin, aiming to meet financial and strategic targets. 💼📊

• Strategic Consultation

  Serve as a trusted payment expert, delivering insights, education, and guidance to clients. Use data storytelling to demonstrate value across diverse markets. 📈🎓

• Project Management

  Prioritize and execute initiatives across multiple enterprise accounts, ensuring alignment with global stakeholders. 🗂️🌍

• Customer Feedback

  Act as the voice of your clients internally, providing valuable feedback that influences product and service improvements. 🗣️🔄

Who You Are

• Enjoy building strong working relationships at all management levels
• Passionate about leading strategic payments conversations and technical discussions
• Leveraging business acumen and analytical skills to help clients achieve goals
• Comfortable synthesizing complex data into compelling stories
• Skilled at managing multiple projects across departments while fostering collaboration

Additional Requirements

• 5+ years of client-facing experience in account management, consulting, or payments industry roles involving complex enterprise software, technical infrastructure, or financial services
• Professional fluency in Mandarin (written and spoken) to handle business discussions, executive communications, and strategic planning
• Based in our New York office with a hybrid work model (remote-only roles not available)
• Full professional proficiency in English and Mandarin
• Willingness to travel domestically and internationally as needed ✈️🌏

Compensation

The annual base salary range for this role is $128,000 - $192,000. Learn more about our compensation philosophy.

Our Commitment to Diversity, Equity, and Inclusion 💙🌍

Our diverse perspectives fuel our innovation. We welcome individuals from all backgrounds and cultures because we believe different voices lead to better solutions. We encourage applicants from underrepresented communities to apply, even if they don’t meet 100% of the listed qualifications — your unique perspective matters. 💪✨

Next Steps

We aim to provide a smooth application experience, responding within 5 business days and completing interviews typically within 4 weeks. Learn more about our hiring process and don’t hesitate to reach out if you need more flexibility. 📝⏳

Equal Opportunity Employer

Adyen does not discriminate based on race, color, ethnicity, religion, gender, age, disability, veteran status, or any other legally protected category. All information shared is kept confidential according to EEO guidelines. 🤝🔒