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Omni Interactions

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$35k - $35k/ year
Hialeah, FL

English

Spanish

Omni Interactions Is Hiring A Spanish Bilingual Customer Service Representative - Healthcare Card Support - US - $17/hr - Start 2/21/25 - WEEKLY PAY - 2169

Job Overview

Join Omni, a leading provider of customer service solutions for prestigious clients, including Fortune 500 companies. We are currently seeking dedicated Spanish bilingual independent contractors for our Healthcare Card Support team. In this role, you will be responsible for assisting customers through various communication channels, including inbound phone calls, chat messages, and emails.

Key Responsibilities

  • Deliver exceptional customer service by addressing inquiries and providing effective solutions.
  • Engage with customers via inbound calls, chat messages, and emails.
  • Maintain a professional and courteous demeanor throughout all interactions.

Required Skills

  • Bilingual proficiency in Spanish and English.
  • Strong communication skills, both verbal and written.
  • Excellent problem-solving capabilities.
  • Proficiency in using various technology and communication platforms.
  • Ability to work independently and efficiently manage time.

Qualifications

  • Previous experience in customer service is preferred but not mandatory.
  • Must possess the ability to adapt to flexible scheduling requirements.
  • High school diploma or equivalent is required.

Career Growth Opportunities

At Omni, we value self-driven individuals and offer numerous opportunities for professional development. Enhance your skills in customer service and communication while enjoying the potential for additional incentives based on performance metrics.

Company Culture and Values

Our culture promotes flexibility and independence, allowing you to create a work schedule that aligns with your personal commitments. We take pride in fostering a supportive environment where contractors can thrive.

Networking and Professional Opportunities

This position provides a valuable opportunity to build your professional network while working with reputable companies. Gain experience that enhances your career trajectory and opens doors for future opportunities in the customer service field.

Compensation And Benefits

  • Competitive contract earnings at a rate of $17 per hour.
  • Pay is determined by your status when assisting customers, with additional performance-based incentives available.
  • Flexible work schedule options, primarily during weekdays and daytime hours, allowing you to tailor your work-life balance.

Employment Type: Contractor

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