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Omni Interactions

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$35k - $35k/ year
Orlando, FL

English

Spanish

Omni Interactions Is Hiring A Spanish Bilingual Customer Service Representative for Healthcare Card Support - US - $17/hr - Start 2/21/25 - WEEKLY PAY - 2169

Job Overview

Join the Omni team as a Spanish Bilingual Customer Service Representative, where you will provide exceptional support for healthcare card inquiries. This role offers flexibility in work scheduling, allowing you to balance professional commitments with personal life while serving prestigious Fortune 500 clients.

Key Responsibilities

  • Deliver high-quality customer service through inbound phone calls, chat messages, and email correspondence.
  • Address customer inquiries promptly and effectively, ensuring a positive experience.
  • Maintain professionalism while resolving issues and providing solutions to client needs.

Required Skills

  • Strong communication abilities in both English and Spanish.
  • Customer service orientation with a commitment to excellence.
  • Capacity to multitask and manage different communication modalities.
  • Problem-solving aptitude to address various customer inquiries.
  • Adaptability to meet diverse client needs and circumstances.

Qualifications

  • Previous experience in customer service is preferred but not mandatory.
  • Ability to work independently and manage time efficiently.
  • Positive attitude and strong interpersonal skills.

Career Growth Opportunities

This position offers a pathway for career advancement and personal development, providing valuable experience with high-profile clients while unlocking opportunities for performance-based incentives.

Company Culture And Values

Omni fosters a flexible and supportive work environment that values autonomy and promotes a healthy work-life balance. We encourage independent contractors to thrive within our dynamic culture.

Compensation And Benefits

  • Competitive hourly rate starting at $17 per hour, with earnings varying based on client engagement and performance.
  • Additional incentives may be available, contingent on metrics and client satisfaction levels.
  • Flexible scheduling options primarily during weekdays and daytime hours.

Employment Type: Contractor

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