Lensa Is Hiring A Bilingual Interpreters

Join Teleperformance USA through Lensa — Your Gateway to Customer Support Careers

Discover exciting opportunities with Teleperformance USA, promoted by Lensa, a career platform dedicated to connecting job seekers with top roles in the U.S. Remember, clicking "Apply Now" or "Read more" redirects you to the employer's site, with their own privacy policies.

Category : Customer Service / Support

About TP

Teleperformance (TP) is a global leader in digital business services, delivering innovative, digitally powered solutions to help renowned brands streamline operations sustainably. With over 500,000 passionate employees speaking more than 300 languages, TP supports communities, clients, and the environment worldwide.

Benefits of Working with TP Include

• Paid Training 💼
• Competitive Wages 💰
• Full Benefits (Medical, Dental, Vision, 401k, and more) 🏥
• Paid Time Off Vacation & Sick Leave 🌴
• Employee Wellness & Engagement Programs ❤️

TP and You

At TP, we combine high-tech tools with personalized support, leveraging industry and regional expertise to make lives easier, faster, and safer. Join us to be part of a dynamic environment where your contributions truly matter. Grow your career as you engage with customers from diverse backgrounds, discovering that your potential knows no limits — just as the inspiring journey of our leadership demonstrates.

Your Responsibilities 🎯

• Bilingual (Spanish/English) handling customer inquiries with innovative responses
• Connect via phone, email, chat, or social media to resolve questions and concerns
• De-escalate issues calmly and effectively
• Escalate interactions when necessary
• Assist with processing payments and requests for help
• Maintain detailed call records for reporting and auditing
• Provide insightful feedback on customer interactions
• Achieve and exceed sales targets as defined

We’re Looking for Fearless, Passionate People 🚀

If you’re motivated to deliver excellence and enjoy making a difference, TP is the place for you.

Qualifications & Skills

• High School Diploma or equivalent 🎓
• At least 6 months of customer service experience
• Must be 18+ years old
• Typing speed of minimum 25 WPM
• Comfortable with Windows-based computer systems
• Customer service or sales experience preferred
• College degree is a plus but not mandatory

Key Competencies ✨

• Process Excellence: Follow procedures with a customer-centric mindset
• Collaboration: Work effectively with team members and support departments
• Communication: Excellent listening and analytical skills
• Organizational Skills: Strong problem-solving abilities
• Emotional Intelligence: Prioritize and manage tasks under pressure
• Open-Mindedness: Embrace feedback and adapt to evolving policies
• Critical Thinking: Analyze issues swiftly for informed decisions
• Solution-Oriented: Focus on creating positive customer experiences

Work From Home Requirements 🏡

• Internet Download Speed: ≥15.0 Mbps
• Internet Upload Speed: ≥5.0 Mbps
• No packet loss; ping under 50ms
• No satellite, mobile data hotspots, P2P, or VPN connections
• Proof of internet speed required
• Quiet, clutter-free workspace

Become Part of the TP Family ❤️

We strive to foster an inclusive environment where employees feel valued, inspired, and supported. Our goal is to promote happiness, creativity, and work-life balance, all within a culture that celebrates diversity and positivity. Join us and discover how your potential can soar — because at TP, the sky's the limit!

Equal Opportunity Employer 🚻

TP proudly supports equal employment opportunities and considers qualified applicants without regard to disability, veteran status, or other protected categories.

If you have questions about this posting, please contact support@lensa.com.