SeaBreeze Homes and Living Is Hiring A Bilingual Customer Service Specialist for Hotels (Remote)

As a Customer Service Specialist for Hotels , you'll provide exceptional support to clients, ensuring their hotel stays are seamless and enjoyable. Your role will involve assisting with reservations, handling inquiries, and resolving issues quickly and professionally. With the flexibility to work remotely, this opportunity enables you to build your own customer-focused business in the hospitality industry. Key Responsibilities: Assist clients with hotel bookings, changes, and cancellations. Provide detailed information about hotel amenities, policies, and local attractions. Address and resolve guest concerns promptly and professionally. Serve as a liaison between clients and hotel staff to ensure a positive experience. Maintain accurate records of client interactions and bookings. Requirements: Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-first mindset. Experience in customer service or hospitality is preferred but not required. Ability to work independently and manage multiple inquiries simultaneously. Proficiency in using booking tools and communication platforms. Benefits: Work remotely with flexible hours. Access to training and resources for customer service excellence. Opportunities to earn commissions through repeat and referral clients. Enjoy travel discounts and hotel perks. Build a business focused on delivering exceptional client experiences. This is not just another opportunityit's your chance to create a business on a foundation of expert training, mentorship, and proven success. As an independent contractor, you determine your income with uncapped commissions and gain access to valuable resources to help you achieve a fulfilling and prosperous career. Powered by JazzHR